Since 1989, SBA Communications has been a pillar of the wireless industry. Today, as a publicly traded global leader and S&P 500 company , our network of over 46,000 communication sites spans 10+ countries, forming the critical infrastructure that connects millions. We are the force behind the scenes —the essential infrastructure that keeps our world connected.
We are looking for innovators to join the dynamic team that makes it all possible. In an industry that moves fast, we rely on our agility to stay ahead of the curve and deliver results. However, we never achieve it alone. Our culture is defined by a "Team First" focus , where every team member matters, and we collaborate passionately to support our customers' objectives.
We believe in shared success. At SBA, we invite every team member to think like an owner.
In addition to a competitive salary range, we offer a comprehensive benefits package to support your health, financial security, and overall well-being.
This includes:
Financial Wellbeing
401(k) retirement savings plan with a company match of a percentage of employee contributions and profit sharing, where applicable
Equity opportunities, including participation in company equity stock plans, where applicable
Health and Mental Wellbeing
Medical, dental, and vision insurance with employer contributions toward coverage
Paid parental leave and company-paid life insurance and short-term and long-term disability (STD/LTD), where eligible
Wellness programs and resources, including an employee assistance program and well-being initiatives
Personal Growth & Balance
Paid time off and company-paid holidays
Flexible work arrangements, including an allotment of remote workdays per year, depending on the role
Education assistance and professional development and certification or licensing support, where eligible
Performance-based bonus or incentive compensation, which may be available depending on the role
Benefit offerings are subject to plan terms, eligibility requirements, and applicable law, and may vary based on factors such as employment status, job classification, work location, and scheduled hours. Certain benefits may not be available to part-time employees or employees working fewer than 30 hours per week. The company reserves the right to modify or terminate benefit plans at any time, consistent with applicable law.
If you’re ready to make an impact with a stable industry leader, we want to hear from you.
Your Next Career Opportunity – Lead Network Operations Control Center Technician
The primary function of this position is to provide technical oversight and serve as technical escalation of all issues within the NOCC organization. This position is responsible for supporting and provide 24X7 operations center expertise of a wide range of network types (Tower Lighting, Microwave, DAS, and Wired WAN/LAN) and in-building facilities sub-systems (Environmental Controls, Access Systems, UPS, and Generators, etc.). The NOCC Lead will provide the 1st level of technical escalation for the NOC and is also responsible for analyzing problems, recommending technical solutions, and escalating to the engineering teams of any unresolved complex issues.
What You Will Do – Primary Responsibilities
Provide technical guidance to NOCC techs who are responsible for fault monitoring and management, troubleshooting, configuration control, trouble ticket generation and management, and reports development and generation.
Act as the technical escalation support to the NOC and ensure customer status updates are sent in a timely manner
Coordinate troubleshooting efforts while collaborating with various technical teams, network engineers/system administrators, and customer organizations.
Escalate outage incidents with telecommunication providers, if not resolved in a given timeline or SLA
Provide technical training to new employees to ensure a successful 90-day onboarding
Make technical and process recommendations to prevent repeating…