We're Scan.com http://Scan.com. We're building America's national imaging network: the infrastructure that connects patients, providers, and payers to faster, better-value diagnostic imaging. Thousands of patients move through our platform every day, and each is a real person waiting for an answer to a healthcare concern. We exist to get them that answer faster.
We manage the medical imaging pathway end-to-end. Providers order through a single point of entry, and from there, we run the entire medical diagnostic pathway. Managing the full pathway, rather than brokering pieces of it, is what lets us deliver imaging faster, at higher quality, and at a lower cost than the fragmented status quo.
We're looking for a Market and Implementation Specialist at an exciting time. We've raised over $200m in funding to date, reached profitability, and are growing 100% year on year.
Millions of people wait too long for a diagnosis. Come help us fix that.
WHAT YOU MIGHT BRING TO THE TABLE
You don't need to tick all the boxes to apply for this role. Whether it's your first role or your fifth role, we believe everyone can add value, learn, and grow. However, these might be some of the ways you are currently adding value:
- Experience coordinating launches, projects, or rollouts from planning through go-live.
- A track record of keeping multiple moving pieces on track without things slipping through the cracks.
- Experience building or following readiness checklists, project plans, or similar structured processes.
- Fluent in project management systems, such as Notion, Monday.com http://Monday.com or AI-based tools to manage projects effectively.
- Comfort being the point of contact across several teams at once.
- Comfortable in building simple and easily digestible training manuals and SOPs.
- A proactive communicator who flags risk early rather than waiting to be asked.
- Detail-oriented and organized, but able to move fast when a launch timeline is tight.
WHAT YOU WILL ACHIEVE IN THIS ROLE
This role sits within our Implementation team, reporting to the Implementation Manager. You'll own the operational coordination of every new market and Imaging Center (IC) launch, acting as the connective tissue between Implementation and the functional teams being launched. Early on, your priority is learning the current implementation process end-to-end and successfully coordinating at least one launch from kickoff through stabilization.
As a scale-up business, you can expect your role to develop over time. Here are some of the types of things you could be getting involved in:
- Own the market and/or Imaging Center (IC) implementation coordination process, from kickoff through go-live and early stabilization for the operations teams.
- Build and maintain readiness checklists and go/no-go criteria for every launch.
- Act as the operational point of contact between Implementation and the teams being launched.
- Track launch timelines closely, flag risks and blockers early, and escalate before they become delays.
- Coordinate with Trainers, QA, and WFM to confirm training, quality monitoring, and staffing plans are in place before go-live.
- Run or support go-live day logistics, troubleshooting issues in real time.
- Maintain clear, up-to-date launch status reporting for leadership visibility.
- Document lessons learned after every launch and help turn them into playbook updates.
AI REQUIREMENTS
At Scan.com http://Scan.com, AI isn't a side project; it's how we work. We expect everyone to use AI to think faster, remove drudgery, and multiply their output. What we care about is judgment: knowing when AI makes you sharper, when it doesn't, and how to use it responsibly around patient data. You don't need to be an engineer. You need to be someone who reaches for the best tool and gets more done as a result.
Tier 2 — AI-Amplified
For this role, the expectation is that you are AI-Amplified. AI is part of your daily workflow for drafting, analysis, and research, and…