Scion Staffing has been engaged to conduct a search for a Solution Architect, Field Service Management (FSM) for an established consulting partner helping organizations modernize essential operations through technology.
This is a remote position with domestic travel up to once a month.
Must be located in the US.
POSITION OVERVIEW: The Solution Architect will design and implement field service and mobile workforce solutions for clients in the utilities and energy sectors.
Reporting to the Lead Solution Architect, this hands-on professional will translate operational needs into technical designs, configure solutions, and develop integrations with enterprise systems.
This role combines direct technical delivery, client collaboration, and mentorship to help teams implement secure, scalable systems.
PERKS: Base salary of up to $190k/yr (DOE) plus a discretionary, performance-based bonus typically ranging from 5–15% of annual salary .
Employee benefit offerings.
Remote work arrangement with approximately monthly opportunities to collaborate at client sites.
Meaningful technical work supporting the modernization of essential utility and energy operations.
Opportunities to expand your expertise and mentor colleagues within a growing technical practice.
RESPONSIBILITIES: Partner with clients to understand field operations, business processes, and implementation challenges; translate findings into functional requirements and clearly explain technical recommendations.
Develop architectural blueprints, data flows, and technical specifications for secure, scalable FSM solutions aligned with client needs and applicable industry standards.
Perform hands-on configuration, implementation, integration development, and troubleshooting, connecting FSM platforms with ERP, CRM, customer information, asset management, reporting, data warehouse, and utility systems.
Collaborate with developers, project managers, and business analysts to deliver projects through Agile or hybrid methods, supporting backlog priorities, iterative delivery, timelines, and risk management.
Conduct code and design reviews, establish development and integration standards, and improve solution quality and delivery processes while evaluating relevant technology developments.
Mentor technical professionals, share knowledge, and contribute to team development and clear delivery responsibilities while remaining actively involved in implementation.
QUALIFICATIONS: Minimum of 10 years of Solution Architect experience , including recent, hands-on implementation of FSM and mobile workforce solutions.
Candidates with approximately 4–5 years of FSM experience may be considered IF they meet the architecture experience requirement.
Must have personally contributed to solution design, configuration, integration, troubleshooting, and implementation—not solely platform administration or high-level oversight.
Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field required.
AWS, Azure, TOGAF, or related architecture certifications are a plus.
Experience in utilities, energy, or telecom is a MUST , including an understanding of field operations, engineering terminology, asset management, and applicable regulatory requirements.
Relevant backgrounds include electric, gas, water, hydro, and upstream oil and gas.
Candidates with extensive Salesforce experience and Salesforce Field Service implementation expertise may be considered without this industry background.
Proven experience implementing complex, cloud-based FSM platforms such as Salesforce Field Service, Oracle Field Service, SAP Field Service, ServiceNow FSM, ClickSoftware, or comparable solutions , including translating business needs into functional requirements, architectural blueprints, data flows, and detailed technical specifications for secure, scalable systems.
ERP implementation and integration experience required , with experience connecting FSM to enterprise applications such as CRM, CIS,…