Scion Technology has been engaged to conduct a search for an experienced Technical Analyst for our client, a utility risk management consulting firm.
This is a full-time position, remote within the United States with domestic and international travel expectations.
POSITION OVERVIEW We are seeking an experienced, hands-on Technical Analyst to support complex Field Service Management (FSM) platform implementations within the utilities and energy industries.
This individual will play a key role in technical design, system configuration, integrations, testing, and deployment of enterprise FSM solutions.
HIGHLIGHTS Work on large-scale technology implementations and digital transformation initiatives within the utilities and energy industries.
Gain exposure to leading FSM platforms, enterprise integrations, and innovative workforce management solutions.
Partner with experienced technical teams, architects, and industry professionals on complex enterprise projects.
RESPONSIBILITIES Support end-to-end implementations of Field Service Management (FSM) and Mobile Workforce Management platforms for enterprise utilities clients.
Perform hands-on system configuration, technical design, integration mapping, and implementation activities.
Translate business and functional requirements into detailed technical specifications, system configurations, and solution designs.
Support integrations between FSM platforms and enterprise systems, including ERP, CRM, GIS, Outage Management Systems (OMS), and other operational technologies.
Work with APIs, middleware, SQL, relational databases, and data migration processes to support system connectivity and functionality.
Participate in System Integration Testing (SIT), User Acceptance Testing (UAT), regression testing, and defect resolution.
Troubleshoot technical issues, validate system functionality, and support deployment, go-live, and post-implementation activities.
Collaborate with Technical Project Managers, Solution Architects, Developers, and business stakeholders to ensure successful project delivery.
Develop and maintain technical documentation, configuration specifications, integration requirements, and testing artifacts.
QUALIFICATIONS 6-10 years of experience in technical analysis, systems implementation, or a comparable enterprise technology delivery role.
Direct, hands-on implementation experience with Field Service Management (FSM) or Mobile Workforce Management platforms.
Experience with one or more FSM platforms, such as Salesforce Field Service, Oracle Field Service, SAP Field Service Management, ServiceMax, IFS, or ClickSoftware.
Utilities, energy, or telecommunications industry experience, or direct experience working for an FSM technology vendor.
Strong experience with technical design, system configuration, enterprise integrations, and implementation delivery.
Experience integrating FSM solutions with ERP, CRM, GIS, OMS, or similar enterprise systems.
Working knowledge of APIs, middleware, SQL, relational databases, data mapping, and ETL processes.
Experience supporting the full software implementation lifecycle, including requirements, configuration, testing, deployment, and post-go-live support.
Familiarity with Agile, Scrum, or Waterfall delivery methodologies.
COMPENSATION & BENEFITS This direct hire position offers a salary range of $125,000-150,000, commensurate with experience.
They offer a robust benefits package that includes comprehensive medical, dental, and vision coverage, along with additional perks.
ABOUT OUR FIRM Scion Staffing is a national award-winning staffing firm!
Since 2006, we have had the pleasure of successfully placing thousands of talented professionals with amazing career opportunities.
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