Salary Statement
Estimated Starting Salary Range: USD $90,050.00/Yr. - USD $150,000.00/Yr. Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.
Description
Partnering closely with the program leads to supporting mission execution through strategic workflow design, operational coordination, and system management
Developing, implementing, and continuously refining business processes, standard operating procedures, and team concept‑of‑operations to ensure efficient, transparent, and repeatable workflows
Designing and maintaining Microsoft Teams and SharePoint environments to support structured communication, controlled document management, and collaboration across the program
Coordinating and facilitating virtual and in‑person engagements, ensuring agendas, materials, stakeholder participation, records, and follow‑up actions support decision‑making and forward progress
Establishing a robust action‑item tracking system that improves accountability, visibility, and timely completion of tasks across dispersed team members
Managing project calendars, timelines, major events, and coordination requirements across multiple efforts
Supporting onboarding and integration of new team members by maintaining orientation materials, training resources, and role‑specific guides
Analyzing team operations to identify workflow inefficiencies, communication gaps, and opportunities for process improvement. Implementing solutions that enhance clarity, productivity, and alignment
Collaborating with the PMO team to develop high‑quality correspondence, briefing materials, memos, and presentations for senior DoD leadership, Congressional stakeholders, and technical audiences
Partnering with TRMC records management experts to establish compliant record‑keeping practices, ensuring proper storage, categorization, and lifecycle management
Maintaining operational standards for sensitive data handling, cybersecurity compliance, and controlled information management
Supporting logistical planning, including travel coordination and expense management, ensuring alignment with DoD policies and programmatic priorities
Assisting with research and development of position descriptions, role scopes, and staffing support materials as the team continues to grow
Ensuring all deliverables meet quality expectations through strong written communication and attention to detail
Additional responsibilities aligned with evolving mission needs
Key Attributes
Adaptive critical thinker and creative, practical problem solver who evaluates each situation based on its unique requirements, constraints, stakeholders, and mission impact. Able to avoid one-size-fits-all solutions by applying sound judgment, systems thinking, and operational agility to develop tailored approaches. Demonstrates initiative, anticipates downstream effects, and translates ideas into actionable, accountable solutions. Strong collaborator and conflict resolver who communicates effectively across stakeholders and remains focused on mission outcomes amid changing priorities.
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Requirements
5+ years of experience in business operations, program coordination, project support, or similar operational roles
High‑school diploma or equivalent
Expert proficiency with Microsoft Office and collaboration platforms including Outlook, Word, PowerPoint, Excel, OneNote, SharePoint, and Teams
Proven ability to design workflows, manage complex schedules, coordinate multi‑stakeholder activities, and maintain structured operational systems
Strong problem‑solving and conflict‑resolution skills, with the ability to anticipate team needs and proactively remove barriers
Highly organized, detail‑oriented, and able to manage multiple priorities in a fast‑paced environment with limited supervision
Excellent listening and information‑synthesis skills, with the ability to capture detailed meeting outputs and translate them into clear…