Are you a tech-savvy leader ready to drive innovation and keep our systems running seamlessly? KNXV in Phoenix, Arizona is seeking an experienced Information Technology Manager who will lead our local IT team and ensure our technology infrastructure supports our mission of serving the community. This is your opportunity to make a strategic impact while managing cutting-edge broadcast and business technology in a dynamic media environment.
WHAT YOU'LL DO:
Manage desktop support functions
Plan and direct the development, installation, and maintenance of computer application programs and computer software programs and systems
Ensure staff provides effective levels of support and guidance to employees regarding the use of systems and technologies available on network
Manage desktop support for local users to include workstations, laptops, printers, and copiers
Manage cell phone support for local users
Install, configure, and maintain the organization's LAN server and workstations
Maintain security of LANs
Notify appropriate management when users or organization are negatively impacted by network issues
Install and configure related telecommunications network hardware, software and peripherals including routers, switches, call managers, ACD systems, and other Ethernet and fiber optic networking & telecommunications equipment
Actively monitor network, voice, and video equipment ensuring prompt response to alarms
Perform mid level troubleshooting, diagnosis and repair/fixes for LAN related hardware and software
Maintain security of voice, data, and video systems
Notify appropriate management when users or organization is negatively impacted by voice, data, or video systems issues
Work with multiple hardware and software platforms
Participate in testing disaster recovery plan
Ensure inventories of Scripps systems assets, hardware, and software are current and accurate
Ensure IT Security compliance to include personal computer and server passwords, anti-virus, software patches, and other security upgrades are maintained
Research and evaluate new technologies, make recommendations as required
Document Division IT operations policies and procedures. Participate in and comply with audits such as SOX and PCI
Ensure change management procedures are followed
Provide project management for the implementation, installation, and operation of local networks and systems
Coordinate activities with local business units, Division IT staff, vendor support staff as needed
Ensure timely response time to technology requests and issues
Keep current with technology development, trends, and regulations to ensure effectiveness and compliance
Make recommendations for IT security and operating policies
Ensure backup and recovery procedures are in place and followed on daily/appropriate basis
WHAT YOU'LL NEED:
5+ years of general IT experience
Bachelor's Degree in Computer Science or equivalent work experience
Supervisory experience preferred
Mid-level knowledge of networks, business and publishing systems, and production systems
Must possess a valid driver license, a good driving record and possess companies required level of personal auto liability insurance
WHAT YOU'LL BRING:
5+ Years of broadcast experience with iNews, ELC, Final Cut Pro, as well as Windows and Mac OS.
Available for night and weekend on call assistance as needed.
Ability to work within a team environment
Advanced trouble shooting skills
Ability to read, analyze and interpret technical materials
Ability to work independently
Strong attention to detail with proven ability to manage multiple tasks and deliver quality products in short timeframes required
WHERE YOU'LL LIVE, WORK AND PLAY:
Phoenix, Arizona offers an unbeatable combination of year-round sunshine, outdoor adventure, and urban sophistication. As the fifth-largest city in the U.S., Phoenix boasts a thriving economy, world-class dining scene, and vibrant arts and culture. The Valley of the Sun provides endless recreational…