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Job Description:
Responsibilities
General
Execute the delivery of Change Management (“CM”) activities for IT projects and other IT initiatives, working with an external implementation partner (Consultants), SDG stakeholders and the support services vendor (Shared Services).
Ensure the project CM KPI are met (direct and indirect)
To support the Project lead and PMO in SAP system planning, testing, deployment, implementation, and change management
Support integration of change management activities into project management plans and activities
To design and manage the change management plan including tasks such as producing deliverables in line with the project timeline, conducting change impact assessments at the process and sub-process level, and ensuring project plan includes change-related dependencies
Conduct change impact analyses and assesses change readiness. Evaluate and ensure user adoption and readiness and subsequently identify and manage anticipated resistance
Ensure non-core team employee and end-user perspectives are incorporated into the design of the system and process changes
Support the design, development, delivery and management of communications delivery to internal stakeholders globally
Provide input, document requirements, and support the design and delivery of system training programs
Execute the employee engagement, outreach, and focus groups for end-user input and feedback on the system design and rollout plan
Manage risk and issues, escalating them for decision-making at appropriate levels of authority, while ensuring minimal impact to project deliver timeline and costs.
Ensure transition between phases of projects are executed seamlessly from business and vendor perspective, with minimal re-work needed between phases
Ensuring compliance to relevant SDG policies, procedures and audits.
Vendor Management
Ensuring the Vendor/Consultants deliver on their CM deliverables (as per the SOW)
Review the vendor/consultants CM deliverables
Ensuring the CM governance for CM deliverables (document sign-offs, etc)
Budget Management
Ensure the CM budget is tracked and monitored
Escalate on budgets over/under utilization to relevant stakeholders
Stakeholders Management
Communicate with project stakeholders (Clients, Vendors,etc)
Prepare and review communication to stakeholders
Follow-up with stakeholders to ensure projects activities are completed on time.
Reporting
Ensuring the presentation materials are ready for Project meetings (Weekly PMO, Steerco, Board)
Ensure accurate capturing of Minutes of Meetings
Requirements
Degree in IT/ Finance / Accounting / Economics / Business Administration, or similar quantitative disciplines
Tertiary education and/or Masters degree with experience in the related business/field
Experience in the Plantation Industry and Data Analytics/Business Analytics is an advantage
To apply, please submit your resume and cover letter outlining your interest for this role.