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Job Description:
A) Technical Delivery Planning and Coordination
Maintain the delivery plan, milestone schedule, task tracker, and action log for assigned technology projects, updating status, owners, dependencies, target dates, and key decisions based on input from the Head of Digital Platforms & Engineering, Engineering Leads, and initiative owners.
Coordinate day-to-day delivery activities across engineering, platform, architecture, data, cybersecurity, infrastructure, and vendor teams, including scheduling technical working sessions, capturing decisions, and following up on agreed actions.
Assist in translating approved technical scope into structured work breakdowns, delivery checklists, sprint or stage plans, acceptance criteria, and readiness criteria using templates or guidance provided by the Head of Digital Platforms & Engineering or Engineering Leads.
Track progress of engineering deliverables such as design documents, interface specifications, build completion, configuration items, data migration activities, and technical documentation, and follow up on items that are overdue or at risk.
B) Technical Dependency, Risk and Issue Tracking
Maintain the risks, assumptions, issues, and dependencies register for assigned technology projects, recording owners, impact, mitigation actions, and target resolution dates.
Track cross-system and cross-team technical dependencies, including integrations, APIs, interfaces, data feeds, environments, infrastructure provisioning, licences, access requests, and security approvals, and follow up until they are resolved or escalated.
Prepare and maintain delivery status reports, milestone dashboards, steering committee materials, management updates, and governance packs for Digital Platforms & Engineering initiatives.
Escalate technical blockers, overdue dependencies, vendor delays, and delivery risks directly to the Head of Digital Platforms & Engineering with sufficient detail to support decision-making.
C) Testing, Release and Deployment Coordination
Coordinate test activities including SIT, UAT, and regression cycles by tracking test readiness, test schedules, environment availability, test data requests, execution progress, and sign-off status.
Maintain defect logs, track defect ageing and severity, and follow up with engineering teams, vendors, and business testers until closure or agreed deferral.
Support release and deployment readiness by maintaining cutover plans, deployment checklists, change requests, approval records, rollback documentation, and post-implementation review items.
Coordinate environment and access requests with Group IT, infrastructure, cybersecurity, and vendor teams so that delivery activities are not delayed by environment or access constraints.
D) Vendor and Cross-functional Technical Coordination
Track vendor technical deliverables, milestones, acceptance criteria, evidence of completion, and outstanding obligations for assigned implementations.
Coordinate meetings, technical workshops, project rituals, and governance forums involving engineering teams, Group IT, architecture, cybersecurity, data, the Product Management Office, business users, Procurement, Finance, Legal, Risk, and external vendors.
Support issue clarification and information flow between engineering teams, vendors, and enabling functions to reduce delivery delays, including following up on open technical questions and pending responses.
E) Delivery Documentation and Audit Readiness
Maintain complete and structured project documentation, including charters, technical scope documents, solution and interface specifications, meeting minutes, decision logs, issue and action logs, RACI matrices, risk registers, test evidence, and deployment records.
Ensure version control, document naming, repository hygiene, and traceability of approvals and key…