Position Summary
This role is not eligible for immigration sponsorship
Headquartered in Plano, TX, Samsung Electronics America (SEA) is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. Across each of these areas, our work drives innovation, economic growth and workforce opportunity in the United States.
For nearly five decades, Samsung has been at the forefront of technological advancements, investing over $100 billion and creating more than 20,000 jobs nationwide. Our mission? To integrate cutting-edge products, services, and AI technology to deliver smarter, sustainable, and more connected experiences that empower people to live better.
As a wholly owned subsidiary of Samsung Electronics Co., Ltd., SEA offers opportunities to work alongside global visionary thinkers and innovators who are passionate about making a difference. Explore the exciting opportunities at Samsung Electronics America and discover how you can make an impact.
To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us.
If you have ambitions to be a part of a Best in Class organization, Samsung’s Wireless Networks team is the place to be. The role of the Wireless Networks Team is to support our carrier customers through innovative technology road map. The dynamic culture at Samsung offers both great challenge and great reward. If you want to work among the very best talent in the industry, working on the most innovative products in the world, Samsung is the place to be.
We are looking for a 4G/5G RAN SME to join our Wireless network team. You will be a key contributor as a subject matter expert in a multi-functional team of R&D, Systems engineering, and product validation to introduce Samsung products to Wireless Carrier.
Role and Responsibilities
Essential Duties and Responsibilities:
Responsible for development of feature requirements, systems and performance analysis, conduct deep-dive customer sessions on 4G/5G Call processing related features and air interface technologies.
Analyzing the customer requirements, converting then into system requirements and capturing of detail design for the development team for all Samsung product features.
Responsible for leading technical discussions on Samsung products/scheduler related features with several customer vertical organization including 4G/5G RAN Development groups and RAN performance groups.
Author technical proposals, Technical research and white papers, design documents and Operator network design.
Aid in product & feature performance analysis, evaluation of new product & SW releases and third party product evaluation to build product synergies.
Provides expert technical support in the pre-sales process and creates compelling technical and commercial solutions in order to help achieve the assigned sales goals and business objectives.
Translates and communicates complex technical design considerations between the Samsung sales team and carriers’ network business
Educate our customers on Samsung’s new products and services both individually and in a team environment.
Ensures that customer commitments are achieved according to plan.
Works closely with various support organizations, logistics, and cross-functional teams from SEA and Samsung HQ to achieve successful new product rollouts and developments.
Accountable for leading testing and deployment efforts 4G/5G key features with customers, including test plan development, reviewing test plan with customers, driving cross-functional teams to execution, review of test results, issue identification, analysis and quality proofing.
Responsible for Tier 3 support, analyzing and troubleshooting scheduler related issues reported from customer labs, field sites and production network.
Review and provide recommendations to improve LTE and 5G RAN network performance by evaluating and trending key KPIs, performing trials and providing optimization…