Overview
Company Overview:
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Job Description
Allied Universal® is hiring a Enterprise Client Security Operations Manager. The Enterprise Client Security Operations Manager is a professional dedicated to the client facilities region wide. The Security Manager will act as the primary client contact for the facilities and will execute proactive resolutions to any operational issues at assigned client location, maintain ongoing client contact, accountable for day-to-day operations, and provides after-hour emergency response as required.
RESPONSIBILITIES:
Enhance the Physical Security and posture at the client’s facilities
Identify and report security threats in high-risk areas, determining triggers, indicating deterioration in security environment, and suggesting appropriate risk mitigations actions to client enterprise security leadership
Engage, de-escalate, and report incidents of unwanted interactions while providing security support services
Provide emergency preparedness expertise; ensuring emergency response plans are in place for facility locations; and coordinate the auditing and exercise of the plans
Communicate and liaise with law enforcement, first responder personnel, and security to ensure a comprehensive security framework
Provide and/or support security logistics for executive meetings and high-profile guests as required by Executive Protection Manager or Security Leadership
Provide direct decisions during alarms/fire/panic calls to immediately and promptly secure the safety and security of human life and physical property
Direct response to potential hostile actors and coordinate a swift and effective response to maintain a safe and secure environment
Manage response during emergencies and provide security and medical operations, as needed
Conduct threat vulnerability assessments and documents and briefs Corporate Security leadership and/or stakeholders
Coordinate with law enforcement personnel and client in the event of on an incident and collect all items of evidentiary value.
Take a proactive role in communicating with the client security leadership in meeting their needs; meet with regularly, listen to issues, provide security and technical expertise and solutions
Interact and communicate by being professional, proactive, personable, and responsive with the client, vendors, employees, and others to ensure client satisfaction
QUALIFICATIONS:
Must possess, or be able to obtain, a Security License (guard certification) issued by the state of Lousiana
Must possess one or more of the following:
Bachelor’s degree in Criminal Justice, Emergency Management, or related field
Associate’s degree in Criminal Justice, Emergency Management, or related field with a minimum of twelve (12) years of work experience in with federal, state, or local law enforcement agencies; seven (7) of those years in a leadership role
High school diploma or equivalent with minimum of fifteen (15) years of work experience in with federal, state, or local law enforcement agencies; ten (10) of those years in a leadership role
Minimum of ten (10) years of law enforcement experience with federal, state, or local law enforcement agencies
Minimum of five (5) years of senior leadership experience in government, law enforcement, military
Ability to work with little or no supervision
Ability to work as an individual or member of a team
Excellent leadership, judgment, discretion, and diplomacy skills
Ability to handle crisis situations calmly and efficiently
Able to work a flexible schedule and sometimes extended schedule during crisis periods, which may include weekends and holidays
Strong professional ethics and the ability to…