- Where
- Hard Rock Cafe Orlando
- Level
- Mid
Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits
Job Description:
Job Objective
To provide for the best possible handling of the guest’s needs by serving them in an efficient, professional and hospitable manner
To provide that service by working in cooperation with the kitchen, roadies, hosts and all other employees
To work with management to ensure the success of each event
To work within the Hard Rock Café Mission and Values
Responsibilities
Read and follow the BEO
Set up of private events based upon the instructions of the Banquet Manager/Captain
Follow all banquet standards in maintaining our high level of guest service
Breakdown of all areas and proper storage of all banquet equipment
Understand and follow through with all policies and procedures of the Banquet Department and the Hard Rock Organization
Work as a team with all other servers and staff
Be at your very best at all times and create an experience for our guests that is memorable and beyond their expectations
Any other and all duties assigned by the Banquet Manager/Captain
Job Requirements Include:
Must be at least 19 years old
Performing duties which require bending & reaching
Able to lift up to 25-pounds
Standing or walking on the floor for up to 8+ hours
Maintaining a well-groomed appearance (“having a plan”)
Following all uniform guidelines
Practicing all safety & sanitation standards
Recycling products, where possible
Remaining calm in a hectic, fast-paced atmosphere
Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency
Displaying a positive and outwardly friendly attitude toward guests and co-workers – never allowing personal life or outside influences to dictate attitude
Maintaining HRC’s 5 core Values and Mission Statement
Qualifications
Prior experience as a banquet server and/or bartender
Versed in banquet table service
Available to work a wide variety of shifts and schedules