Job Requirements
Sendik's Food Markets: Join a Century of Excellence. Sendik’s Food Markets is far more than a grocery store—we are a family-owned company built on a century-long tradition of providing "only the best." With our 2026 Centennial Anniversary marking a century of excellence, we seek passionate individuals eager to join a team defined by exceptional quality, genuine service, and community pride. We currently operate 17 store locations across Southeastern Wisconsin.
At Sendik's we blend the warmth of a local grocer with the energy and nimbleness of a fast-paced, innovative retail environment. We empower our associates to become experts, fostering a culture where every single person contributes to our signature, award-winning customer experience.
If you are looking for a career where your passion for service and hard work lead to genuine growth and make a tangible impact right in your community, you belong at Sendik's.
Role Title
Produce Lead
Manager
Produce Manager
Job Summary
The Produce Lead will be responsible for modeling and promoting Sendik’s culture by consistently providing
“best in class” service to our guests. The main responsibility of the Produce Lead is to oversee production, associates, customer satisfaction and standards for the Produce Department, in the absence of the Produce Manager. As a part of the Sendik’s leadership team, the Produce Lead must demonstrate accountability, strong teammanagement skills and hands-on involvement, both on the floor and with the team.
Our Values:
Service: We will treat every customer like a beloved family member or friend and find a way to say “yes” to our customers. It’s important that we engage with every customer that enters our store, and follow the 10/4 rule. At the end of any interaction with a customer, we will offer a sincere “Thank you for your business!”
Passion: We have a passion for excellence and to be the best at what we do. We will seek product knowledge and commit to quality by believing in the Sendik’s brand.
Nimbleness: Provide great solutions for our customers by exploring all possibilities and welcoming change. We will be quick to respond to our customers and use “Red Truck Service” when additional assistance is needed.
Work Experience
Duties/Responsibilities
Serve customers in the Produce Department while modeling Sendik’s culture and providing “best in class” customer service, which includes, greeting, engaging, delighting and thanking every guest for their business
Provide consistent, timely and friendly customer service when answering questions, making suggestions and resolving complaints
Manage all areas of the Produce Department, consistently leading by example and applying effective management techniques
Ensure that the Produce Department is always full and fresh with the best quality produce
Oversee weekly production schedule for fresh and packaged produce
Maintain department conditions, ensuring shelves are stocked, product is rotated and the department is clean and well organized
Maintain and update weekly reports (purchasing, sanitation and inventory)
Order inventory based on reports (shrink, overage, expired, etc.)
Control shrink by re-purposing of product
Oversee, manage and train associates; including, but not limited to coaching, performance improvement, recognition, 1:1 meetings and feedback
Assist with unloading, stocking and rotating daily produce deliveries
Create attractive Produce Department displays and end caps based on specific weekly sales and merchandising plans
Communicate with Produce Manager in regards to department conditions, associate relations, department hiring needs, associate accidents and other concerns as needed
Participate in additional training and leadership activities as directed
Maintain a clean and safe work environment by adhering to safety/sanitation regulations and procedures
Operate, maintain and clean produce equipment including knives, juicers, coolers and slicers
Assist with all other Produce…