Base Rate: $24.04
Active Rate Premium: $54.59
About Sensei
Founded by Dr. David Agus and Larry Ellison, our ecosystem of products and experiences is designed with one intention: to empower you to grow well and lead the world toward greater wellbeing.
Based on Dr. Agus’ philosophy, Sensei believes we can guide our guests to greater wellbeing by offering experiential movement, rest and nourishment classes and programs. The launch of the Retreats wellness brand took place on Lana’i, Hawaii in partnership with Four Season’s lodging and food offerings by Nobu. In this location, Sensei Porcupine Creek, Sensei is operating the lodging operation, as well as world-class golf, tennis, spa, fitness, movement, nutrition, meditative, enrichment and body assessment facilities. In addition, Sensei will run the F&B operation, as part of a licensing agreement with Nobu. Sensei programs and continuing learning sessions are high-touch, evidence-led and supported by the latest technology. You can read our story here .
Position Description:
The Sensei massage therapists will provide professional massages and body treatments. Therapists will be expected to provide high-quality, luxury services to guests, and will report to the Director of Wellness and Spa.
Responsibilities:
Administer professional massage and body treatments to guests
Have a thorough knowledge of numerous massage modalities and possess a general understanding of body treatments
Ensures that all necessary equipment is set up prior to each service appointment, and cleaned up after each guest
Review and maintain an inventory of supplies and ensure enough supplies are available for the spa facilities
Present lectures and workshops on massage topics
Be on time for shift, prompt with each appointment and perform services within the appropriate time allotted for the service
Provide accurate and detailed descriptions of treatments, packages, services, treatment contraindications, facility features and hours of operation
Have complete knowledge and understanding of all services and products offered
Have a passion for ongoing education and learning
Continuously stay up to date on research and trends in your modalities in order to incorporate and provide recommendations on new techniques
Uphold the standards of sanitation and sterilization
Perform all job duties in a safe manner and abide by all safety policies and procedures
Adhere to all company and departmental guidelines
Perform other tasks as requested by supervisor
Demonstrate warmth and sincerity in all interactions
Maintain a professional and welcoming demeanor in both verbal and nonverbal communication
Take ownership of all guest requests and be proactive in ensuring resolution as needed
Always maintain impeccable grooming and personal hygiene and wear uniform as directed
Uphold Sensei values in daily practices
Successfully complete all training and certifications needed for the position
Ensure the confidentiality and security of all guests
Report all faulty equipment, supply needs, maintenance needs, safety hazards, injuries, and other concerns immediately to your supervisor
Leadership –Maintain a positive, upbeat role, promote and exemplify Company values and represents departmental objectives and interests to internal and external customers
Customer Service –Follow up on complaints, questions, and concerns; respond to internal/external customer needs in a friendly, timely and efficient manner
Teamwork -Develop and promote teamwork and cooperation among co-workers
Safety –Comply with established safe work practices and attend to all safety-related training provided or made available by the Company
Due to the intimate nature of the resort with limited number of guests on property, must assist teams laterally across all departments to lead a seamless guest flow throughout the different resort spaces
Other duties as assigned
Requirements:
Available three days per week, with shifts from 10:45 AM to 7:00 PM, including weekends and…