- Pay
- $22.93–34.97/hr
- Where
- Remote US Only, US · US · Remote · Remote
- Level
- Junior
The HR Representative serves as a front-line support to colleagues by providing real-time, accurate and comprehensive responses to inquiries regarding general HR-related issues, policies, procedures and processes. Processes employee related transactions accurately based on research, employee-specific information and process guidelines.
Provides real-time, accurate and comprehensive responses to telephone and written inquiries regarding general HR-related issues, policies, procedures and processes. Processes employee related transactions accurately based on research, employee-specific information and process guidelines. Assists with onboarding and offboarding processes, supports HR cyclical processes and compliance considerations. Collaborates with HR team to ensure accurate and efficient processing of employee transactions. Delivers service in a professional and efficient manner, providing prompt assistance while managing expectations to achieve high levels of consumer satisfaction. Escalates complex issues, where applicable. Maintains appropriate documentation and records for HR-related cases.
1 year of administrative or customer services experience (Required)
Human Resources experience (Preferred)
Education
High School Diploma or equivalent
Certification/Licensure
No specific certification or licensure requirements
Experience
1 year of Human Resources experience required
Must have Pre and/or Onboarding Experience
Strong experience with Workday
Excellent Customer Service and Communication skills
Understands confidentiality, communication and customer service
Understands compliance
Displays Conflict Resolution skills and Escalation of complex issues where needed
Documentation and Updating HR Records
We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $22.93 – $34.97 hourly. Additional compensation may be available for this role, such as shift differentials, on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.