, India
Job Family Group:
Finance
Worker Type:
Regular
Posting Start Date:
October 20, 2026
Business Unit:
Finance
Experience Level:
Experienced Professionals
Job Description:
What’s the role
The Process Excellence Manager plays a pivotal role in shaping and delivering the organization’s tax and finance transformation agenda. With overall responsibility for delivery, process design, controls, and the Direct Tax digital/automation journey, this role is instrumental in advancing a ‘Tax nirvana’ vision—one where automated, robust, and optimized processes underpin strategic outcomes. The incumbent will champion the integration of technology, drive end-to-end automation, and ensure tax technical rigor, collaborating extensively with cross-functional teams.
What you’ll be doing
Lead the Process design, documentation, and continuous enhancement of end-to-end tax processes, ensuring alignment with best practice and regulatory requirements
Design, develop, implement, and monitor robust Finance controls (alignment with Future of Controls), focusing on risk mitigation and process integrity throughout the tax lifecycle
Champion standardization and simplification initiatives to support operational excellence and audit readiness
Provide expert insights into direct tax Process automation, with a focus on leveraging automation and AI-driven solutions to enhance accuracy, compliance, and efficiency
Act as Subject Matter expertise (leveraging tax technical insights) to lead/drive automation agenda/projects for Tax
Stay abreast of evolving tax legislation and digital trends, ensuring the organization’s automation journey is tax-compliant, future-ready, and strategically aligned
Drive the adoption of digital tools, intelligent automation, and AI technologies across tax function
Lead the MDT digital transformation roadmap, identifying opportunities for process digitization and efficiency gains
Foster a culture of digital innovation, upskilling teams and embedding a data-driven, technology-first mindset
Assume accountability for the seamless delivery of tax transformation projects, ensuring milestones are met and benefits realized
Promote a continuous improvement culture, encouraging the generation and execution of innovative ideas to optimize processes and controls.
Facilitate cross-functional collaboration to address pain points, implement best practices, and support the organization’s digital ambitions.
What you bring
12+ years Industry experience in Finance / Tax role. Experience on Process excellence, Digital and Transformation projects will be an added advantage
Degree in Finance, Accountancy, Chartered Accountant is a prerequisite
Proven track record in leading complex Finance processes including large-scale projects
Expertise in ERP systems, external tax tools & AI enabled technology
Direct Tax- Corporate Tax experience
Strong understanding of international tax compliance and reporting.
Hands-on experience across Finance and Tax, with demonstrable tax technical expertise and automation exposure
Proven ability to design and implement process controls, leveraging digital and automation solutions
Digitally savvy, with a continuous improvement mindset and the ability to learn new technologies rapidly
Exceptional analytical, problem-solving, strategic and critical thinking abilities
Effective stakeholder engagement and influencing skills, both written and verbal
Demonstrated teamwork, collaboration, and adaptability to work across organisational boundaries
Results-driven, with a passion for process excellence and digital transformation
Has proficient knowledge of applicable tax regulations to conduct and present analyses of data to support organizational and management reviews, strategy assessment, tactics and policies
Is able to effectively communicate information to managers or less experienced staff, shares knowledge effectively within the work team and customizes reports, variance explanations, and presentations to the interests of the…