About Us
Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:
Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
Continuous professional growth and leadership opportunities.
Health, wellness, and financial benefits to offer peace of mind to you and your family.
World-class facilities and the technology you need to thrive – in our offices or yours.
Job Summary
The Associate Project Manager initiates the onboarding of B2B integration projects, supports high-volume activities, and keeps clients and internal SHI teams/stakeholders aware of upcoming milestones and open items. The specialist also adjusts the implementation schedule to accommodate last-minute changes, urgent requests, and changing priorities. This role involves acting as the single point of contact for issues or escalations, managing changes to project scope, and facilitating project and scrum events. The Associate Project Manager communicates status updates, coaches team members on their roles, and ensures project accuracy using management tools like Jira, DevOps, Asana, and MS Project.
Role Description
Guide and educate clients, vendors, and internal stakeholders about the integration process and service catalog options and costs.
Lead project engagements to achieve the scope as described in Statements of Work.
Conduct project kick-offs and create project schedules to ensure timely and budgeted execution.
Assemble and coordinate the project team, establishing roles and responsibilities.
Communicate customer status updates, including action items, issues, risks, and develop mitigation plans.
Execute change requests to project scope, schedule, and/or cost as needed.
Act as the single point of contact for any issues or escalations throughout the project.
Conduct project close activities to confirm deliverables were achieved.
Organize and facilitate project and scrum events.
Coach and mentor all parties on their roles and responsibilities related to a project.
Manage and ensure accuracy for projects using project management tools such as Jira, DevOps, and MS Project.
Behaviors and Competencies
Adaptability: Can adjust to changes in the work environment, manage multiple tasks, and effectively handle uncertainty.
Communication: Can effectively communicate complex ideas and information, and can adapt communication style to the audience.
Collaboration: Can actively participate in team discussions, respect differing opinions, and collaborate with others to achieve common goals.
Decision-Making: Can evaluate options, consider potential outcomes, and make well-informed decisions that reflect an understanding of the impact.
Results Orientation: Can set personal goals and work towards them, achieving results consistently.
Self-Motivation: Can identify personal or professional growth opportunities, propose self-improvement strategies, and take action without explicit instructions.
Prioritization: Can identify critical tasks, arrange them based on importance, and execute without explicit instructions.
Time Management: Can generally use time effectively and is working towards improving task prioritization and deadline management.
Leadership: Can identify team dynamics, propose strategies, and take action to ensure team cohesion and productivity without explicit instructions.
Problem-Solving: Can identify problems, propose solutions, and take action to resolve them without explicit instructions.
Follow-Up: Can independently track and follow up on tasks without requiring reminders, ensuring responsibilities are fulfilled.
Organization: Can prioritize daily tasks, manage personal…