Location: New York, NY
Compensation: $170,000 - $190,000 base salary + annual bonus
Travel: 25%
In 2017, Shields established the Strategic Operations team to partner directly with the Executive Leadership Team in executing the company’s highest-priority initiatives. These efforts span corporate strategy, operational transformation, performance improvement, growth execution, business development, and new business innovation. Team members gain exposure to all aspects of the organization, combining executive-level engagement with hands-on responsibility for translating strategy into measurable results. The team has served as a pathway to leadership, with alumni advancing into senior roles across Strategy, Operations, Finance, and Executive Leadership. This role offers the opportunity to build on that legacy while helping shape Shields’ next phase of growth and innovation.
The Director of Strategic Operations serves as a senior leader responsible for driving strategic initiatives, operational excellence, and growth across Shields’ portfolio of health system specialty pharmacy partnerships. This role is ideal for individuals with experience as a Healthcare Consulting Engagement Manager, Healthcare Strategy Leader, Strategic Operations Leader, Transformation Leader, Management Consultant, or operations executive within a private equity-backed healthcare services organization seeking an opportunity to influence enterprise-level decision-making and organizational performance.
Leading a team of high-performing professionals, the Director will oversee complex cross-functional initiatives, deliver executive-level analyses and recommendations, and partner directly with senior leaders to drive exceptional clinical, operational, and financial outcomes. Functioning as an internal strategy and operations leader, this individual will identify growth opportunities, solve complex business challenges, and translate strategic priorities into measurable results across the organization.
This role is particularly well suited for professionals coming from healthcare consulting, management consulting, healthcare strategy, portfolio operations, business transformation, performance improvement, or private equity-backed healthcare organizations who are looking for the opportunity to move beyond recommendations and directly own execution. Success requires strong strategic thinking, structured problem solving, financial and operational acumen, executive presence, and the ability to influence stakeholders across a fast-paced, high-growth healthcare environment.
The ideal candidate is a highly analytical and resourceful leader who thrives in entrepreneurial settings, excels at managing ambiguity, and has a demonstrated track record of leading strategic initiatives that drive growth, value creation, operational excellence, and performance improvement.
Job Duties
Strategic Leadership & Team Development
Serve as a key leader within the Strategic Operations team, driving growth, strategic execution, and organizational performance through both direct leadership and individual contributions.
Lead, coach, and develop a team of high-performing professionals responsible for supporting critical business initiatives across the organization.
Oversee the planning, execution, and monitoring of strategic and operational initiatives aligned with Shields' highest-priority objectives.
Synthesize complex operational, financial, and market insights into clear, actionable recommendations for executive leadership.
Foster a culture of accountability, collaboration, continuous improvement, and professional development.
Strategy, Operations & Performance Improvement
Partner directly with Senior Vice Presidents and Regional Vice Presidents of Operations to drive strong financial, operational, and clinical outcomes across Shields' health system partnerships.
Collaborate with operational leadership to identify, prioritize, and execute strategic objectives while ensuring alignment with…