About Our Company
We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.
Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical , Village Medical at Home , Summit Health , CityMD , and Starling Physicians .
When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.
Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com.
Job Description
Join VillageMD as a Supervisor, Social Work Care Manager in Atlanta, GA
Join the frontlines of today's healthcare transformation
Why VillageMD?
At VillageMD, we're looking for a Supervisor, Social Work Care Manager to help us transform the way primary care is delivered and how patients are served. As a national leader on the forefront of healthcare, we've partnered with many of today's best primary care physicians. We're equipping them with the latest digital tools. Empowering them with proven strategies and support. Inspiring them with better practices and consistent results.
We're creating care that's more accessible. Effective. Efficient. With solutions that are value-based, physician-driven and patient-centered. To accomplish this, we're looking for individuals who share our sense of excellence, are ready to embrace change, and never settle for the status quo. Individuals who have the confidence to lead but the humility to never stop learning.
As the Supervisor, Social Work Care Manager, 85% of your time will be spent managing a team of SW CMs and 15% of your time will be spent managing a modified patient panel of high-risk patients.
How you can make a difference
Social Work Care Manager Job Responsibilities (15%)
Actively engage and collaborate with PCPs and office staff in identifying high-risk patients
Manage panel of patients, both independently and shared with RN colleagues with behavioral health and psychosocial needs identified via PCP referral, analytics or interdisciplinary referrals
Employ motivational interviewing skills to elicit optimal member engagement/outcomes
Perform comprehensive assessments forof both physical and psychosocial risk factors that support individual patient needs while identifying and addressing barriers
Communicate assessment findings, care plan goals, interventions and outcomes to PCP, patients and caregivers in a timely manner
Maintain a working knowledge of community resources/agencies to address a wide variety of psychosocial needs members may experience
Maintain a core understanding of population management as it specifically relates to high-risk patients and the Triple Aim
Supervisory Job Responsibilities (85%)
Manage each team member of the Longitudinal CM team through frequent communication, case reviews, performance evaluations, onsite assistance, and as a resource as needs arise
Lead orientation and training for new Longitudinal CM staff related to managing role/workflow expectations
Perform case reviews of Longitudinal CM team evaluating policy/protocol adherence, interdisciplinary team collaboration, and utilization trends of engaged populations
Provide one-on-one feedback related to productivity and caseload management opportunities
Work collaboratively with market leadership to develop and refine workflows and processes representing clinical best practices
Represent Longitudinal CMs on established case review meetings…