Job Functions, Duties, Responsibilities and Position Qualifications:
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Position Summary
The Network Manager is a hands-on technology leader responsible for the reliable, secure, and efficient operation of Sonic Healthcare USA's enterprise network services. Reporting to the Director of Network and Communications, this role leads a team supporting enterprise network infrastructure, WAN services, firewall platforms, F5 application delivery technologies, Cisco Identity Services Engine (ISE), and Cisco Secure Access solutions.
The Network Manager provides operational leadership, technical direction, staff development, and project oversight while partnering closely with Cybersecurity, Infrastructure and Operations, business stakeholders, and vendors. This role plays a key part in maintaining resilient connectivity, strengthening network security, and advancing infrastructure modernization initiatives across the organization.
Duties & Responsibilities
Lead, mentor, and develop network engineering and network security team members while fostering a culture of accountability, collaboration, and continuous improvement.
Oversee the availability, performance, security, and lifecycle management of enterprise network infrastructure and related services.
Provide technical leadership for routing, switching, WAN connectivity, network segmentation, firewalls, F5 platforms, Cisco ISE, and Cisco Secure Access technologies.
Manage network operations, monitoring, incident response, troubleshooting, capacity planning, maintenance activities, and service improvements.
Partner with Cybersecurity teams to implement secure network architectures, access controls, threat prevention measures, and regulatory compliance requirements.
Lead major incident response efforts, root cause analysis, change management activities, and service restoration initiatives.
Develop and maintain network standards, documentation, operational procedures, and disaster recovery plans.
Drive network modernization, infrastructure upgrades, automation initiatives, and technology roadmap planning.
Manage vendor relationships, service provider performance, contract renewals, and technology evaluations.
Support enterprise initiatives, including cloud, infrastructure, security, acquisitions, and site integration projects.
Prepare budgets, forecasts, project plans, and business cases to support network and security investments.
Perform other duties and special projects as assigned.
Education and Experience
Bachelor's degree in Computer Science, Information Systems, Engineering, Business, or a related field, or an equivalent combination of education and relevant experience.
Minimum of five years of progressive experience in enterprise networking, network security, or related infrastructure roles.
Minimum of two years of experience leading technical teams, projects, or operational functions.
Experience supporting highly available, geographically distributed enterprise environments.
Experience within healthcare, laboratory services, or other regulated industries preferred.
Experience with ITIL-based service management practices preferred.
Knowledge, Skills, and Abilities
Strong knowledge of enterprise networking, including routing, switching, TCP/IP, LAN/WAN architecture, network segmentation, and secure remote access.
Experience managing enterprise firewall environments and network security controls.
Hands-on experience with F5 load balancing and application delivery technologies.
Experience with Cisco ISE, network access control, authentication services, and policy enforcement.
Familiarity with Cisco Secure Access, Zero Trust, SASE, and cloud…