Sierra Air Conditioning, Heating & Plumbing is growing, and we're looking for an experienced Residential Electrical Service Technician who knows how to troubleshoot, communicate with homeowners, and deliver a five-star service experience.
This isn't just about fixing electrical problems. We're looking for someone who can walk into a customer's home, diagnose the issue correctly, explain solutions clearly, provide options, and help the homeowner make an informed decision.
You'll begin with a paid training and orientation period designed to teach you Sierra's service process, customer experience standards, systems, and expectations. After successfully completing training and demonstrating required competencies, you'll transition into our performance-based compensation structure , giving you the opportunity to increase your earnings based on performance.
What You'll Get
Compensation & Benefits
Paid hourly training/orientation period
Transition to performance-based compensation after successful completion of training and required benchmarks
Performance incentives and earning opportunities
Medical, Dental & Vision Insurance
401(k) with Company Match
Paid Time Off
Life Insurance
Year-round work
Tools & Support
Company service vehicle for qualified positions
Company phone/tablet and technology
Company-provided uniforms
Fully stocked warehouse and parts support
Professional dispatch and customer service support
Ongoing technical and sales/service training
Leadership and field support
Career Growth
This role can lead to opportunities such as:
Senior Electrical Service Technician
Electrical Field Supervisor
Electrical Service Manager
Electrical Operations Leadership
Training & Development
Other leadership opportunities as Sierra's electrical division grows
The Role — What You'll Own
As a Residential Electrical Service Technician, you'll be responsible for diagnosing, repairing, maintaining, and improving residential electrical systems while delivering an exceptional homeowner experience.
You'll combine technical expertise with strong communication and customer service skills .
You'll be expected to:
Diagnose residential electrical issues accurately and efficiently
Perform electrical repairs and replacements safely and professionally
Conduct electrical system and safety inspections
Identify electrical hazards, code concerns, and opportunities for system improvements
Present homeowners with clear repair and replacement options
Explain recommendations in a way customers can easily understand
Complete work according to applicable electrical codes, manufacturer requirements, permitting requirements, and Sierra standards
Maintain accurate job documentation, photos, notes, and customer records
Keep your service vehicle, tools, and equipment organized
Protect customers' homes and maintain a clean work environment
Participate in ongoing technical, safety, customer service, and performance training
What We're Looking For
We're looking for more than someone who can turn a wrench and pull wire.
The strongest Sierra technicians are technically capable, confident communicators, process-driven, coachable, accountable, and motivated to perform.
You should be comfortable entering customers' homes, asking questions, diagnosing concerns, explaining what you find, presenting solutions, and building trust.
Qualifications
Residential electrical service experience strongly preferred
Strong electrical troubleshooting and diagnostic ability
Knowledge of residential electrical systems and applicable electrical codes
Ability to safely troubleshoot and repair circuits, panels, breakers, outlets, switches, lighting, GFCI/AFCI devices and related residential electrical components
Experience with service upgrades, dedicated circuits, EV chargers, surge protection, generators or similar residential electrical work is a plus
Strong communication and customer service skills
Comfortable presenting repair and replacement options to homeowners
Valid driver's license and…