Company :
Sime Darby Transport (NZ) Ltd TWL, part of Sime Motors, is a leading supplier of truck, trailer, and automotive parts across New Zealand. We take pride in providing exceptional service to our customers and creating a supportive environment for our people to succeed.
We're looking for a motivated and hands-on team member to join our Christchurch branch. This role combines customer service with store person responsibilities, making it ideal for someone who enjoys both working with customers and being active in a warehouse environment.
About the Role
Reporting to the Branch Manager, you'll play an important role in ensuring customers receive the right products at the right time. While customer service is a key part of the position, a significant focus will be on stores operations, inventory management, and order fulfilment.
This is a varied role where you'll spend time assisting customers, picking and packing orders, receiving stock, and helping maintain an efficient and organised warehouse.
Key Responsibilities
Stores and Warehouse Operations
Pick, pack, and dispatch customer orders accurately and on time
Receive incoming stock and check deliveries against documentation
Put stock away efficiently and maintain inventory accuracy
Assist with stock replenishment, cycle counts, and stocktakes
Maintain a clean, organised, and safe warehouse environment
Operate warehouse equipment safely (training provided where required)
Ensure products are stored and handled correctly
Customer Service
Assist customers at the counter, over the phone, and via email
Process sales orders and prepare invoices
Help customers identify and source the parts they need
Build positive relationships through excellent customer service
Support branch operations and work collaboratively with the wider team
What We're Looking For
Previous warehouse, stores, retail, or customer service experience is beneficial
A positive attitude and willingness to learn
Strong attention to detail and good organisational skills
Comfortable performing physical tasks and being on your feet throughout the day
Good computer skills and ability to learn inventory systems
Reliable, safety-conscious, and team-oriented
Forklift licence preferred, or willingness to obtain one
Why Join TWL?
Our Christchurch branch is located in the modern Waterloo Business Park, offering a great working environment with plenty of parking and room to grow.
This is a fantastic opportunity to develop skills in customer service, inventory management, and warehouse operations while building a long-term career with a respected national organisation.
What's in It for You?
Competitive pay and secure full-time employment
Ongoing training and development opportunities
Career progression within the Sime Motors group
Staff discounts and wellbeing benefits
Birthday leave
Supportive team culture and experienced leadership
If you're someone who enjoys a mix of warehouse operations and customer interaction and takes pride in getting the job done right, we'd love to hear from you.
Apply now and join the TWL Christchurch team.
Appointment will be subject to standard pre-employment checks, including right to work verification, reference checks, police vetting, medical assessment, and drug testing.