Position Summary
The Split Case Group Lead supports daily picking and replenishment operations by coordinating workflow, guiding employees, and helping the department meet productivity, accuracy, and service goals. Working under the direction of the department supervisor, this hands-on role monitors order progress, resolves replenishment issues, trains employees, and promotes a safe and efficient work environment.
Key Responsibilities
Assign and coordinate split case picking and replenishment tasks under the direction of the department supervisor.
Monitor workflow and order progress to ensure committed waves are completed on schedule and daily shipping commitments are met.
Use the Labor Management (LM), Warehouse Management (WM/WMS), and AL voice picking systems to research replenishments, release flags, and review wave status.
Locate and follow up on outstanding cartons to resolve delays and support timely order completion.
Research inventory and replenishment needs in WMS, helping address issues that affect picking and order fulfillment.
Communicate priorities, outstanding work, and operational issues to the first-shift group leader and second-shift supervisor to ensure a smooth shift transition.
Train new employees on department tasks, systems, work procedures, and performance expectations.
Support established Labor Management standards and coach employees on safe, accurate, and productive work practices.
Reinforce company policies, safety requirements, and standard operating procedures, escalating concerns to the supervisor as needed.
Operate an RF device and warehouse equipment as required.
Qualifications and Requirements
High school diploma.
Ability to lead employees, delegate work effectively, and adjust priorities to meet wave completion schedules and daily order commitments.
Knowledge of Warehouse Management and Labor Management systems.
Ability to operate warehouse equipment and use an RF device.
Strong interpersonal and communication skills, with the ability to work effectively with employees at all levels.
Ability to manage multiple priorities and respond to changing operational needs.
Ability to stand for the duration of the shift and lift up to 50 pounds.
Ability to follow and reinforce all company safety policies and procedures.
Flexibility to work overtime as required by management.