Role/Team overview
The Business Transformation team lead Sky’s most significant and complex transformations — from reimagining how we serve customers to redesigning how the organisation operates. We partner with senior leaders across all markets to turn bold strategic intent into real-world impact, shaping and delivering a range of programmes. They span from future-state operating models to making our most aspirational product, proposition and content investments into a reality for our customers.
This is a unique opportunity to drive organisational change at scale, influence across boundaries, and lead the programmes that will define Sky’s next chapter.
What you'll do
Shape and develop strategic recommendations—grounded in commercial and financial analysis—and convert them into clear, actionable delivery plans that drive tangible business outcomes.
Lead end-to-end design and delivery of large, complex, multi-functional and often ambiguous transformation programmes, including operating model change or key strategic initiatives.
Drive and take accountability for programmes through all relevant stages of the lifecycle, from initiation and scope definition through to closure and review, leading teams from across the business via multiple workstreams (e.g. technology, operations, digital, marketing, commercial, finance etc)
Provide challenge and offer alternative solutions where applicable, using your experience from in and outside of Sky to offer a perspective on what to do
Drive clarity where ambiguity exists — using structure, storytelling, and influence to align diverse stakeholder groups behind a common path forward.
Implement governance and reporting structure, delivering clear, accurate and independent updates to senior executives across the business, ensuring all stakeholders are clear on status, and issues /risks are known, appraised and being mitigated
Own and evolve the E2E plan, ensuring alignment across strategic intent, delivery outcomes, and future-state operating model, driving delivery to realise the business case
Depending on the programme need, facilitate change management, operating model design, or process improvement
What you'll bring
Essential
Substantial experience leading cross-functional business transformation within large complex organisations (directly or via Consultancy), including programme leadership, change management or operating model design
Significant experience setting the strategy and leading large-scale, cross-functional transformation programmes, ideally with direct involvement in operating model design and implementation.
Considerable experience managing, senior executives & leaders, managing competing priorities alongside ambitious expectations
Experience developing clear, insight or financially led strategies (potentially gained in a strategy consultancy) and a track record of driving those strategies through to successful implementation in complex organisations
Desirable
Vision, drive, diplomacy and the ability to make things happen in an environment of ambiguity, complexity and multiple stakeholders
Ability to influence others in the absence of any direct authority
Strong communication (and listening) skills at all levels – able to translate messages in a straightforward and simple manner
Ability to build effective and trusted relationships and collaborate with a range of individuals at all levels in the organisation (including Executive level)
Benefits and perks
There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here’s a taster:
Free Sky TV or NOW package, including Sky Sports and Sky Cinema
Pension package with up to 9% employer contribution
Private healthcare with mental health support
Aviva Digital GP and dental insurance
Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect
Sharesave and Tech schemes
A range of Sky VIP rewards and experiences
How you’ll work
We've adopted a hybrid working approach to give…