Role/Team overview
We have an exciting change plan to improve products and propositions, systems and services and we need your help to make it happen.
What you’ll do:
Support the S&I team with the pulling and maintenance of reporting metrics across multiple data sources to maintain regular reporting requirements
Own the monthly pro-active listening dashboard, sharing mention volumes and key themes/topics with the wider C&E team on a monthly basis
Support the Insights Manager and Insights Lead with ad hoc requests and analysis
Support the Strategy Lead with maintaining the Channel Architecture & Channel Strategies, using data to empower decision making
Work with the Strategy Lead to keep a finger on the pulse of industry, platform and internal research updates that will inform or impact business recommendations
Inclusion in the crisis listening rota to respond and provide intelligence back to the business for time-sensitive matters
What you'll bring
Essential Criteria:
Data literate, with strong analytical skills and understanding of basic measurement methodologies
Proven experience managing and analysing large sets of data and metrics to inform decision making
Desirable Criteria:
Curious with a passion for deriving insights from data
Self-starter and driven with excellent communication skills
Ability to work cross functionally and independently as needed
Basic knowledge or previous experience of data and listening tools including (but not limited to) Sprinklr, WeArisma and Meltwater
Understanding of digital platforms, content formats, and audience behaviours across multiple touchpoints including internal and external platforms and social
Benefits and perks
There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here’s a taster:
Free Sky TV or NOW package, including Sky Sports and Sky Cinema
Pension package with up to 9% employer contribution
Private healthcare with mental health support
Aviva Digital GP and dental insurance
Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect
Sharesave and Tech schemes
A range of Sky VIP rewards and experiences
How you’ll work
At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds – time working at home, as well as time in the office.
The hybrid working expectations for this role are 3 days in the Osterley office per week.
Your office base
Our Sky Group HQ. Equipped with state-of-the-art technology and workspaces, there’s plenty of space to see your big ideas come to life. Here you’ll find 13 subsidised restaurants and cafes. You can re-energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon. Our Sky Group HQ. Equipped with state-of-the-art technology and workspaces, there’s plenty of space to see your big ideas come to life. Here you’ll find 13 subsidised restaurants and cafes. You can re-energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon. Our Osterley Campus is just a 10-minute walk from Syon Lane train station, or you can get one of our free shuttle buses from Osterley, Gunnersbury and Ealing Broadway stations. Plus, there’s free onsite parking available for cars, motorbikes and bicycles.
Who we are
We’re Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you’ll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society.
We’re an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and…