Job Description
Overview
The payroll team provides a key role in providing accurate, timely, and compliant payroll services whilst supporting the business, line managers, and employees with a consistently high standard of customer service. The team also drives continuous improvement by reviewing systems, processes and controls, and supporting payroll projects, system enhancements, and legislative changes. Working closely with the People Hub in Bangalore and wider HR teams, the Payroll Advisor will deliver an efficient payroll service to managers and employees.
Alongside Business-as-Usual operations, the role will support payroll projects, system enhancements, User Acceptance Testing (UAT) and process improvements, helping to test, document and embed change. An initial focus will be implementing Payrolling of Benefits ahead of legislative changes. Relevant experience in Payrolling of Benefits, Benefits in Kind or employee benefit taxation is advantageous, but training will be provided. The role will support testing, process development, documentation and transition into Business as Usual.
Your role
Accurate and timely input of payroll data throughout the employee lifecycle.
Ensure that all variable payments and deductions are processed via the interface between the Company's Timesheet System and Payroll.
Balance all interfaced data between internal and external systems, always ensuring integrity of data.
Produce manual calculations where required, including overpayments, net-to-gross calculations and pension contributions relating to statutory absence.
Ensure pre-payroll processing tasks are completed, payrolls are run, and post-processing tasks are completed accurately, compliantly and within agreed timescales.
Process BACS payments for monthly payrolls.
Process salary advances as and when required.
Support the timely, accurate and compliant transition of employees who TUPE transfer to or from the payroll.
Help ensure all internal and external audit requirements are met.
Assist the Contact Management Team with payroll-related queries, providing guidance and support where required.
Carry out User Acceptance Testing (UAT) for payroll system developments, enhancements and legislative changes.
Participate in payroll projects, process improvements and system enhancement activities, ensuring payroll requirements are understood and delivered.
Support the implementation of payroll-related change initiatives, including the Payrolling of Benefits program.
Assist with the development, maintenance and review of payroll process documentation and procedural guidance.
Identify opportunities to streamline processes, improve controls, and enhance service delivery.
Work within project teams for system developments, statutory changes and periodic business initiatives, providing updates and feedback to the wider payroll team.
Ensure that all payroll processes are documented and maintained on an ongoing basis.
Use the Payroll Case Management Tool (ServiceNow Pro) to record and maintain accurate records of activities and tasks undertaken.
Liaise with HR Services, HR Business Partners and Subject Matter Experts to support the resolution of queries and cases.
Keep up to date with payroll legislation, industry trends, and developments that may impact payroll operations.
About you
Whilst a recognised Payroll qualification is preferred, equivalent knowledge and expertise gained through experience will be considered.
Hands-on payroll experience, preferably within an in-house payroll environment.
Understanding of current UK payroll legislation and compliance requirements.
Excellent understanding and experience of payroll systems, with Oracle experience desirable.
Experience working with Flexible Benefit Programs and Salary Sacrifice arrangements.
Strong Microsoft Office skills, including advanced Excel capabilities.
Strong analytical and problem-solving skills with excellent attention to detail.
Excellent written and verbal communication…