Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together.
The Company operates Snapchat , a visual messaging app that enhances your relationships with friends, family, and the world, and Specs Inc. , a wholly-owned subsidiary dedicated to making computing more human, in addition to Bitmoji , Saturn, and other digital services.
We are looking for a Senior Incentive Programs Specialist! As part of Global Trading Incentive Programs, you will focus on designing, launching and analyzing programs across the globe that incentivize revenue and other strategic goals. You will partner closely with Sales, Product, Marketing and Finance teams to design advertiser incentives and execute and improve processes related to these programs.
With your analytical skills, high-quality output, operational experience and strong ownership, you’ll optimize existing processes and build team capability infrastructure.
What you’ll do:
Support day-to-day operations and program analysis across Snap’s Advertiser, Agency, and GM Fund incentive programs, ensuring programs are executed accurately, efficiently, and in line with established guidelines.
Monitor incentive funding allocations across programs and Sales organizations, tracking utilization, volume, and value to ensure funds are deployed appropriately and against intended use cases.
Conduct recurring analysis of program utilization and performance to identify trends, flag potential risks or inefficiencies, and surface opportunities to improve incentive funding deployment.
Partner with Sales teams to understand incentive usage, provide visibility into available funding and utilization, and help ensure requests align with program objectives and guardrails.
Review and provide guidance on custom or complex incentive requests in partnership with Sales, Product, Marketing Science, Finance, and Accounting, balancing commercial objectives with program requirements.
Provide day-to-day operational support across Snap’s incentive programs, including troubleshooting cases, resolving execution issues, and helping requests move efficiently from approval through fulfillment.
Extract, analyze, and interpret data from internal systems to develop actionable insights and communicate program performance, utilization, and areas of opportunity to relevant stakeholders.
Contribute to the design, development, and ongoing improvement of operational processes and workflows within Global Trading & Incentive Programs to increase efficiency, scalability, and the experience for internal partners and advertising clients.
Help triage complex operational and program issues, develop data-informed recommendations, and resolve day-to-day Sales questions and challenges.
Knowledge, skills, & abilities:
Best-in-class partnership skills with Sales and cross-functional teams, including an ability to work collaboratively, find solutions and challenge stakeholders respectfully
Professional operations experience within an environment that has high case volumes and requires a high degree of internal relationship management and attention to detail
Well-versed in concepts and practices of digital advertising sales, including auction marketplaces
Experience extracting data with SQL and utilizing data visualization tools like Looker or Tableau
Proficiency with Google Suite (Sheets, Docs, Slides, etc) and Microsoft Office (Excel, PowerPoint, Word)
Demonstrated problem solving, troubleshooting, analytical skills, attention to detail and ability to execute defined processes
Ability to work independently and drive activities to completion through strong ownership and attention to detail in a fast-paced and ambiguous environment
Minimum Qualifications:
BA/BS required in business, marketing, communications, or other related fields
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