- Where
- Tehran, Tehrān, Iran, Islamic Republic of
- Level
- Mid
Product Manager for Snapp’s Safety & Security team, focusing on authentication and ride safety, ensuring alignment with product priorities and customer and business needs. Work with product managers and cross-functional teams across discovery, delivery, and ongoing improvement to support product solutions that address user needs and contribute to safer ride experiences.
Support product discovery across authentication and ride safety problems, using user feedback, operational insights, product data, and research to identify needs, validate opportunities, and shape solutions.
Help define product requirements, user journeys, acceptance criteria, and success measures, ensuring product improvements address validated user and business needs.
Analyze product data using SQL to investigate issues, identify patterns, evaluate outcomes, and inform product decisions.
Integrate AI tools into discovery and delivery workflows where they improve the quality or speed of product work, including research synthesis, solution exploration, product documentation, and analysis.
Identify and contribute to AI-powered product solutions where they address validated needs in authentication or ride safety.
Build strong working relationships with Engineering, Design, Data, Legal, Call Center, Operations, and other relevant stakeholders to align priorities and support effective product delivery.
Coordinate delivery progress, identify dependencies and risks, and support rollout readiness, product launches, and post-launch reviews.
Define and monitor results against agreed success measures, using qualitative and quantitative evidence to evaluate performance and recommend follow-up improvements.
Approach safety- and authentication-related topics thoughtfully, considering user trust, privacy, and operational impact throughout the product development process.