The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions.
We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here!
Summary
The Product Owner is responsible for owning and managing the product backlog for assigned Commercial Salesforce CRM, nCino, or related AI capabilities product areas. This role partners closely with the Lead Product Owner, business stakeholders, and technology teams to translate business needs into clear, actionable backlog items that align with product strategy, business capabilities, and platform standards.
Operating within an agile product model, the Product Owner focuses on execution‑level prioritization, stakeholder engagement, and delivery readiness to ensure high‑quality outcomes.
Duties & Responsibilities
Product Backlog Ownership Own and manage the product backlog for assigned Salesforce CRM, nCino, or related AI capabilities product areas
Translate business needs into well‑defined backlog items, user stories, and acceptance criteria
Prioritize backlog items based on business value, risk, dependencies, and capacity
Ensure backlog items are refined, ready, and sequenced appropriately for delivery
Product Execution & Delivery Support Partner with delivery teams to support sprint and release execution
Clarify scope, intent, and acceptance criteria throughout delivery
Participate in refinement, planning, reviews, and retrospectives as needed
Identify and surface risks, dependencies, and delivery challenges early
Stakeholder Engagement Serve as the primary product contact for business stakeholders at the execution level
Gather input, feedback, and validation to inform backlog priorities
Communicate progress, changes, and tradeoffs clearly and consistently
Escalate delivery or priority conflicts through the Lead Product Owner as needed
Solution Alignment & Readiness Partner with Architecture, Data, and Engineering teams during solution shaping
Ensure backlog items and solutions align to defined business capabilities and platform standards
Support testing and validation activities by clarifying expected outcomes
Contribute to release readiness, documentation, and change communication
Agile & Operating Model Adherence Operate within the established product and agile operating model
Follow standard intake, prioritization, and refinement practices
Continuously improve backlog quality and execution effectiveness
Support consistent application of product practices across teams
PROFESSIONAL RESPONSIBILITIES Manage workload across competing priorities and deliverables
Communicate effectively with business and technology partners
Participate in knowledge sharing and continuous improvement activities
Represent the product organization in a professional and collaborative manner
Product Backlog Ownership & Refinement
Sprint & Delivery Execution Support
Stakeholder Engagement (Execution Level)
Solution Alignment & Readiness
Agile & Operating Model Alignment
Administrative & Professional Responsibilities
It is the responsibility of this role to take ownership of all tasks and challenges that they encounter in the operation of their assigned position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Qualifications
Education Requirements
Bachelor’s degree or equivalent experience
Minimum Experience
4+ years of experience in FinTech or other software delivery environment
4+ years of experience in a Product…