Special Instructions
Dear Applicant,
The South Texas College Office of Human Resources will not be held responsible for redacting any confidential or sensitive information from the documents that you attach to your application. Confidential and sensitive information include the following:
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Applicant Photos
* A redaction guide can be found by clicking here .
Please make sure that you omit this information from your application prior to submission. We are advising you that the Office of Human Resources will be forwarding your application to the hiring department as per your submission.
Transcripts
Transcripts must be from an institution accredited by an accrediting agency recognized by the U.S. Department of Education or the Council for Higher Education Accreditation (CHEA).
Foreign transcripts
Applicants submitting employment applications with foreign transcripts must provide transcript equivalency documentation from an approved evaluation service. The evaluation service must be a member of the National Association of Credential Evaluation Services (NACES). The evaluation service links on the following site are provided by South Texas College for your convenience but are not affiliated with South Texas College: NACES Members
Job Description
Department: Business Process and Accountability
General Statement of Job
The Business Process and Accountability Coordinator plays a key role in facilitating, organizing, and tracking cross-functional institutional projects across the college. Working under the direction of the Senior Manager, this position supports the planning, execution, and continuous improvement of project workflows and deliverables. The Coordinator acts as a liaison between department leaders, key stakeholders, and project teams to ensure alignment with institutional goals, standardized project management methodologies, and timely completion.
Specific Duties and Responsibilities
Essential Functions:
Apply continuous improvement frameworks to evaluate current operational workflows; identify inefficiencies, remove bottlenecks, and recommend streamlined procedures across college departments.
Gather and synthesize project metrics, KPIs, and post-implementation feedback; prepare clear status reports and executive summaries for leadership and project sponsors.
Maintain comprehensive project schedules, task tracking, and milestone dashboards; coordinate cross-functional project teams, monitor deliverable timelines, and proactively identify risks to keep institutional initiatives on schedule and within scope.
Support organizational change initiatives by developing stakeholder readiness strategies, drafting operational announcements, user guides, and training resources to ensure smooth transition and adoption of new processes or enterprise tools.
Assist in evaluating, drafting, and revising institutional policies and standard operating procedures; ensure alignment between project outcomes and governance standards.
Assist in conducting internal assessment reports across college departments to evaluate compliance, operational effectiveness, identify gaps, and develop actionable corrective measures.
Assists in the process of developing and leading a college-wide project management steering committee to provide project oversight and confirm alignment with the College’s mission and strategic objectives.
Performs research and completes projects assigned to the department.
Assists in preparation of Board and Committee motions/reports, as needed.
Coordinates multiple projects and assignments concurrently.
Performs other duties as assigned.
Required Education and Experience
Bachelor’s degree required; in Business Administration, or a related field preferred.
At least three (3) years of work experience in any or a combination of the following disciplines: process improvement, project management, change management, or general compliance is…