SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
SR. ACCOUNTANT, AI OPERATIONS
Play a key role in standing up SpaceX’s commercial infrastructure by owning how an open invoice becomes cash across Grok API usage, subscriptions, and enterprise agreements. You will set priorities and playbooks for the collections and billing team, review high-risk work, and help build the systems and workflows the next generation of products will run on. This is a high-visibility cross-functional role across the deal desk, revenue accounting, FP&A, sales, customer success, and legal.
RESPONSIBILITIES:
Build and maintain the playbook for outreach, disputes, dunning, service restrictions, and escalations; know when a case requires an exception
Own DSO, aging, and collection performance as well as accounts through outreach, dispute resolution, payment application, and reconciliation
Deliver complete and accurate collections data on time for monthly and quarterly close
Review high-risk work (disputes, short payments, write-offs, account status changes, commitments the company may not be able to honor) before it reaches a customer or affects the close
Take on the harder accounts including aged balances, complex disputes, and customers who need direct involvement
Keep the receivables ledger clean with cash applied, disputes documented, and every balance explainable
Use AI for repetitive work; review output before it reaches a customer or the books and incorporate what works into team operations
Decide what should stay manual vs. automated and hold the team to that standard
Work across Campfire, Salesforce, NetSuite, Stripe, Databricks, and D365
Partner with billing a revenue accounting to fix root-cause issues, ensure credits, adjustments, and uncollected balances stand up to audit
BASIC QUALIFICATIONS:
Bachelor’s degree
4+ years of experience in collections, billing, accounts receivable, or order-to-cash
PREFERRED SKILLS AND EXPERIENCE:
Bachelor’s degree in accounting, finance, business, or related field
Hands-on experience owning a receivables portfolio and its results
Ability to read an aging report, reconcile an account, and explain to revenue accounting how a dispute or credit affects the books
Systems experience across Salesforce, NetSuite, SQL, Databricks, D365
Track record of improving a collections process and getting others to adopt the new approach
Experience using AI for repetitive work, validating output, and incorporating what works into the team’s workflow
Excellent written, verbal, and interpersonal communication skills
Comfortable using support platforms such as Plain or Zendesk
SOX, audit support, credit review, or credit-risk experience
Multi-entity or multi-currency receivables experience
ADDITIONAL REQUIREMENTS:
Must be willing to work long hours or weekends when needed to meet critical deadlines, such as month-end and quarter-end close
This position is based in Palo Alto, CA, and requires being onsite full-time — hybrid and remote work will not be considered
COMPENSATION AND BENEFITS:
Pay Range:
Level 3: $130,000.00 - $190,000.00
Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.
Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance,…