- Where
- Larnaca, Larnaca, Cyprus
- Level
- Mid
Are you a fluent Danish speaker looking for an exciting opportunity in Cyprus? We are looking for Danish speakers to join our Customer Support Team and provide high-quality assistance to customers of a leading international digital services company!
Responsibilities
Provide specialized customer support to Danish-speaking customers via phone, email, and chat
Resolve customer inquiries at first contact whenever possible
Answer customer questions in a courteous, friendly, and professional manner
Assist customers with digital services, platforms, applications, and websites
Troubleshoot technical issues and find effective solutions
Handle customer requests and complaints while ensuring a positive customer experience
Escalate complex cases to the appropriate internal team or external partner when necessary
Meet customer service quality, compliance, and productivity targets
Build positive relationships with customers and provide a high level of customer satisfactio
Requirements
Native or proficient Danish speaker (C2 level)
B2-level English
Strong communication skills and excellent phone communication
Excellent listening and writing skills
Analytical and problem-solving skills
Customer-oriented mindset and willingness to learn
EU citizenship or a valid work permit for Cyprus
Willingness to relocate to Cyprus
Benefits
Competitive compensation package
Performance bonuses
Paid professional training
Relocation and accommodation support
International and multicultural working environment
Career growth and development opportunities