Do you want to be part of a business that genuinely values entrepreneurialism , innovation and individual accountability? We focus on our customers and are proud of the difference our technology makes. We partner with some of the biggest manufacturing companies in the world and our technical innovations are used to enhance well-known brands across multiple industries.
Title IT Infrastructure & Operations Manager
Department Information Technology
Location Niwot/Hybrid
Reports To Vice President, IT
About Us
Established in 1972, Particle Measuring Systems is a global leader for micro-contamination monitoring equipment improving the performance of clean manufactures in the semiconductor and pharmaceutical industries. We’re a growing technology company in Niwot, Colorado, the heart of the Rocky Mountains. We offer an exceptional and rewarding work environment in a great place to live. Our employees enjoy challenging projects in the development and manufacture of light scattering particle counters and diverse technologies and applications.
The Role
Particle Measuring Systems has recently transitioned ownership of infrastructure, network, security operations, and end-user support from an outsourced managed service model to an internally led IT organization. We are now building a stronger internal Infrastructure and Operations function to support the continued growth of our global organization, improve service quality, increase accountability, and provide more proactive, business-aligned technology support.
To support our IT strategic plans, we are recruiting for an experienced IT Infrastructure & Operations Manager to lead a department of IT professionals. This is a hands-on leadership role requiring both technical depth and operational discipline, with responsibility for building a reliable, secure, service-oriented infrastructure and operations function.
Job Responsibilities
Leadership
Lead the newly insourced Infrastructure and Operations team, setting direction, building internal capabilities, developing talent, and establishing a culture of ownership, accountability, service excellence, and continuous improvement.
Partner with IT leadership and business stakeholders to align infrastructure priorities with business growth, operational resilience, Cybersecurity, compliance, and global support needs.
Analyze the current technical environment and develop a practical infrastructure roadmap that improves reliability, scalability, security, user experience, and cost effectiveness across PMS’s global operations.
Provide regular updates, reports, and presentations on infrastructure priorities, operational performance, risks, and improvement plans.
Develop measurable team objectives and operational KPIs, including service levels, incident response, problem resolution, change success, asset lifecycle, customer satisfaction, and continuous improvement outcomes.
Global Network Management:
Own the design, implementation, lifecycle management, and operational performance of the global network, server, storage, endpoint, cloud, telecom, and collaboration infrastructure.
Ensure the network's security, reliability, and scalability to support the company's growth.
Establish proactive monitoring, alerting, capacity planning, patching, backup, disaster recovery, and lifecycle management practices to reduce business disruption and improve operational resilience.
Cyber Resilience
Support our cybersecurity program to protect the company's assets and data.
Oversee cybersecurity policies, procedures, and controls.
Stay informed about the evolving threat landscape and implement proactive measures to mitigate risks.
Work closely with Spectris Cybersecurity team to ensure alignment.
Lead operational practices for backup/recovery, disaster recovery testing, vulnerability remediation, patch governance, audit support, and infrastructure…