About Spectro Cloud
Spectro Cloud, a recognized leader in enterprise Kubernetes management with its flagship Palette platform, is seeking an execution-focused, hands-on Site Reliability Engineer (SRE) to help advance mission-critical platform resilience and operational excellence. This role contributes directly to the continuous stability, performance, security, and reliability of our US- and EU-based global platform.
As an SRE, you will operate and improve Palette production systems end to end, contributing to Service Level Objectives (SLOs), incident response, production readiness, observability, automation, disaster recovery, and performance optimization across commercial and federal deployments.
You will work closely with Platform Engineering, DevOps, and product engineering teams to build reliable, scalable, and highly automated systems, with a strong emphasis on reducing operational toil, improving recovery speed, and preventing repeat incidents.
The Role
Your core mandate is to engineer, operate, and continuously improve a declarative, self-healing, cloud-native, Kubernetes-native, highly observable, enterprise-grade platform. You will contribute hands-on to the systems and processes that ensure production health, including:
● Go-based microservices, focusing on throughput, resilience, reliability, and operational simplicity.
● Production-readiness improvements for CI/CD pipelines using GitHub Actions, enabling safe and reliable deployments.
● Infrastructure-as-Code (IaC) automation using Terraform and Ansible to deliver consistent, secure, and repeatable environments, with strong Disaster Recovery (DR) and business continuity practices.
● Unified observability across metrics, logs, traces, and intelligent alerting to provide actionable visibility into platform health.
● MongoDB and distributed-systems operations to support 24/7 availability, performance, durability, and efficiency.
Success in this role requires a proactive builder-and-operator mindset. You should be comfortable troubleshooting complex distributed systems, automating repetitive work, participating in incident response, and improving reliability through disciplined engineering. You will also use AI responsibly as an accelerator for repeatable SRE tasks while maintaining strong human validation, security, and engineering accountability.
In this role, you will help make Palette more reliable, observable, resilient, and easier to operate. You will improve the mechanisms by which Spectro Cloud detects failures, responds to incidents, measures reliability, deploys safely, and prevents recurrence—while using automation and responsible AI adoption to increase operational leverage.
What You'll Do
Production Reliability Engineering (SRE & Resilience)
● Implement and improve enterprise-grade practices for stability, performance, scalability, observability, and Disaster Recovery (DR).
● Define, instrument, monitor, and continuously improve Service Level Indicators (SLIs), Service Level Objectives (SLOs), and error budgets in partnership with service owners.
● Participate in the incident-response lifecycle, including on-call, mitigation, blameless Root Cause Analysis (RCA), and preventative long-term remediation.
● Identify recurring reliability risks and drive engineering changes that improve production resilience.
Observability & Performance Management (Proactive Operations)
● Build, operate, and improve the unified observability stack using technologies such as Prometheus/Grafana, ELK/Loki, and distributed tracing.
● Create dashboards, alerts, and runbooks that provide real-time visibility into system health and user experience.
● Perform performance tuning, capacity planning, and load testing to ensure the platform can meet current and future demand while adhering to SLOs.
● Reduce alert noise and improve signal quality so incidents can be detected and resolved quickly.
Production Safety & Deployment Engineering (Minimizing Toil)
● Implement and continuously…