Job Summary
Join our team at Corewell Health and make a difference in the lives of our patients every day. As part of the nutrition team, you'll assist with the care of our patients by answering phone calls from customers and care teams. You'll screen patients for nutritional risk, coordinate menu selection, and educate those with moderately complex diets. You'll also maintain patient information in our software program, ensuring that their nutritional needs are always met.
Essential Functions
Assists with meal selection utilizing appropriate menu program while stressing appropriate restrictions and good nutrition.
Screens patients regarding nutrition risk, obtains diet history, allergies, food preferences.
Accurately maintains pertinent patient information.
Communicates with patient/family members, confers with the dietitian regarding special patient needs, nutrition risk, etc...
Assembles appropriate tray tickets based on diet orders.
Performs clerical duties, which may include answering phone calls, taking messages, typing, faxing and filing.
Answers phone calls for patient meal choices and provides product and service information
Qualifications
Required High School Diploma or equivalent
2 years of relevant experience Customer-facing service on phone or face to face; customer service and/or managed health care, Elevated diet and Nutrition software knowledge, Time management, organizational and risk mitigation skills Required
High volume call center and Electronic Medical Record experience Preferred
CRT-Accredited Food Handler - ANSI National Accreditation Board ANSI National Accreditation Board 90 Days required And
CRT-Accredited Food Allergy Certificate - ANSI National Accreditation Board ANSI National Accreditation Board 90 Days required Or
CRT-Accredited Food Protection Manager, CFP - ANSI National Accreditation Board ANSI National Accreditation Board 90 Days required
Physical Demands
Pallet to Waist (6" from floor) > 5 lbs: Occasionally up to 30 lbs
Waist to Waist > 5 lbs: Occasionally up to 30 lbs
Waist to Chest (below shoulder) > 5 lbs: Seldom up to 30 lbs
Waist to Overhead > 5 lbs: Seldom up to 10 lbs
Bilateral Carry > 5 lbs: Occasionally up to 25 lbs
Unilateral Carry > 5 lbs: Occasionally up to 10 lbs
Pushing Force > 5 lbs: Occasionally up to 30 lbs
Pulling Force > 5 lbs: Occasionally up to 25 lbs
Sitting: Occasionally
Standing: Frequently
Walking: Frequently
Forward Bend - Standing: Occasionally
Forward Bend - Sitting: Seldom
Trunk Rotation - Standing: Occasionally
Trunk Rotation - Sitting: Seldom
Squat: Seldom
Stair Climbing: Seldom
Ladder Climbing: Seldom
Crawling / Kneeling: Seldom
Reach - Above Shoulder: Seldom
Reach - at Shoulder or Below: Seldom
Handling: Occasionally
Forceful Grip > 5 lbs: Occasionally
Forceful Pinch > 2 lbs: Occasionally
Finger/Hand Dexterity: Frequently
Visual Acuity ¹
[None = No; Seldom = Yes]: Seldom
Color Vision (Ishihara) Test
[None = No; Seldom = Yes]: Seldom
How Corewell Health cares for you
Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here .
On-demand pay program powered by Payactiv
Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
Optional identity theft protection, home and auto insurance
Traditional and Roth retirement options with service contribution and match savings
Eligibility for benefits is determined by employment type and status
Primary Location
SITE - Troy Hospital - 44201 Dequindre Rd - Troy
Department Name
Nutrition - Troy Hosp
Employment Type
Part time
Shift
Evening (United States of America)
Weekly Scheduled Hours
0.04
Hours of Work
10:30 a.m. to 7 p.m.
Days Worked
Monday to Friday
Weekend Frequency
Every other weekend
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