About the Role:
Grade Level (for internal use):
12 The Team
The Chief Client Office engages customers and key stakeholders to drive commercial growth and create measurable value for S&P Global, strengthening client relationships and the overall client experience across the enterprise. The Chief Client Officer also serves as Co Head of Market Intelligence, with a mandate spanning Client Coverage, Enterprise Marketing, Commercial Strategy & Partnerships, Kensho Data & Platforms, and functions including Legal, COO, and Client Experience (CX) with alignment across enterprise Technology.
The Impact
The Business Execution Lead keeps the Office's recurring work moving — gathering inputs and packaging the Weekly Briefing Pack and Analytics packs for the Chief Client Officer & Co-Head of Market Intelligence, coordinating executive readiness for meetings and events, and responding to ad hoc requests and priority initiatives. This hands-on role gives the Chief of Staff reliable, high-quality execution support and helps the Office run smoothly in a fast-paced, complex environment.
Key Responsibilities
• Own the Weekly Briefing Pack and the Chief Client Office and Market Intelligence Weekly Analytics packs end-to-end — gathering inputs, compiling and quality controlling materials, and driving continuous improvement.
• Build a clear, forward-looking view of the Chief Client Officer & Co-Head of Market Intelligence's week — meetings, objectives, context, and preparation needs.
• Translate priorities into clear work plans, milestones, and timelines, driving multiple workstreams simultaneously and building trusted working relationships across the Chief Client Office, Market Intelligence, Kensho Data & Platforms, and other stakeholders — setting clear expectations for quality, timing, and follow-through, and escalating early with clear context, options, and a recommended path forward on matters requiring strategic judgment or sensitive stakeholder management.
• Coordinate readiness for client meetings, speaking engagements, conferences, and leadership events wherever the Chief Client Officer & Co-Head of Market Intelligence is working or traveling — including London, New York, and other locations — partnering with local offices, the Executive Assistant, and relevant business and functional teams to ensure briefing materials clearly set out context, objectives, stakeholders, decisions required, and expected outcomes.
• Own the Office Stakeholder Matrix and maintain Office calendars, action trackers, and decision logs, giving stakeholders clear visibility into priorities, status, and outstanding requirements.
• Support Chief of Staff-led OpCo meetings, leadership forums, and offsites as requested — including readiness, materials, and action tracking — with increasing ownership as experience grows.
• Continuously improve recurring deliverables and office workflows, building repeatable processes and templates that reduce manual effort and improve consistency and scalability.
• Use AI and automation tools approved by S&P Global to support information gathering, summarization, content development, and quality checking, maintaining sound judgment, confidentiality, and compliance with applicable S&P Global requirements.
• Respond to ad hoc executive requests and support selected cross-functional priority initiatives.
What We're Looking For
• Experience in financial services is strongly preferred, ideally in a client-facing role involving significant interaction with institutional clients and senior stakeholders.
• Proven experience driving execution in an executive office, Chief of Staff organization, PMO, business operations team, or similarly complex environment, with a demonstrated ability to navigate across functions, businesses, geographies, and levels of seniority to build alignment and get things done.
• Demonstrated ability to own recurring executive deliverables end-to-end and produce complete, accurate, executive-ready materials.
• Strong…