About the Role:
Grade Level (for internal use):
12 The Team:
The Marketing Digital Experience (Dx) Technology and AI Development team is S&P Global's centre of excellence for enterprise marketing technology — engineering the platforms, AI applications, and content systems that power how S&P Global reaches and engages its global audiences. We sit at the intersection of product, technology, and marketing, combining deep DXP expertise with AI-native development capability to build scalable, composable digital experiences that drive commercial impact.
Responsibilities and Impact:
Own the end-to-end architecture, roadmap, and operational health of the DXP stack (AEM Cloud, Marketo, Target, CDP/RTCDP) — leading custom Dx application design, build, and deployment while enforcing platform governance and enterprise technical standards across all digital touchpoints.
Architect the content supply chain technology layer — from content creation and DAM through assembly, approval workflows, localisation, and multi-channel distribution — driving GenAI-powered automation of content operations to accelerate speed-to-market at enterprise scale.
Build and scale the AI-native marketing application portfolio — leading buy-vs-build evaluation, integration of conversational AI, GenAI, and recommendation engines, and architectural governance across Salesforce, Adobe, and GCP/Vertex AI environments, in alignment with enterprise AI governance standards.
Establish and govern the experimentation and personalisation infrastructure (A/B, multivariate, and AI-driven) — setting statistical governance frameworks, closed-loop learning cadences, and enterprise design system standards that continuously improve digital experience quality and conversion outcomes.
Serve as the primary technology partnership interface between Enterprise Marketing, Corporate Platforms & Technology, strategic vendors (Adobe, GCP), and SIs — co-developing joint roadmaps, governing data integration standards, and owning vendor QBRs and SI engagements from RFP/SOW through delivery and knowledge transfer.
Lead and develop the Dx Technology Centre of Excellence — a multi-disciplinary team spanning DX product, AI product, marketing application engineering, content systems, and experience instrumentation — accountable for workforce planning, performance management, capability development, and blended FTE/SI team delivery standards.
What We're Looking For:
Basic Required Qualifications:
Bachelor's degree in Computer Science, Engineering, Information Systems, or Digital Marketing Technology.
10+ years in Marketing Dx Technology, Digital Experience Platforms, or enterprise B2B Product Management
2+ years in AI application build, integration, or deployment — including conversational AI, GenAI workflows, or ML-powered marketing tools — in an enterprise environment
Demonstrated proficiency in Adobe Experience Cloud (AEM Cloud, Marketo, Target, CDP/RTCDP), including enterprise-scale composable, API-first architecture design and platform governance
Demonstrated experience building and leading multi-disciplinary marketing technology teams in blended FTE and vendor/SI delivery models, using Agile methodologies (Scrum, Kanban, or SAFe)
Additional Preferred Qualifications:
Experience with GCP Vertex AI, LLM fine-tuning, or agentic frameworks (LangChain, AgentForce) applied to AI-powered marketing applications
Experience with marketing analytics platforms (Adobe Analytics, GA4, Looker/BigQuery) and closed-loop attribution modelling
Demonstrated experience managing strategic technology vendor relationships including QBRs, SLA governance, and contract negotiation alongside SI delivery engagements at enterprise scale
Prior experience operating within regulated financial services, information services, or data/analytics environments where GDPR and enterprise data governance requirements shape technology decisions
Experience with headless CMS, MACH architecture principles, or modern front-end frameworks…