About the Role:
Grade Level (for internal use):
10 The Team:
You will join the Market Intelligence commercial team in France, working with account managers, sales specialists, customer success colleagues, product teams, and other internal partners to support strategic and core client relationships. The team collaborates across functions and regions to understand customers’ priorities, strengthen engagement, and connect clients with S&P Global Market Intelligence solutions that address their evolving business needs.
The Impact:
In this role, you will contribute to revenue growth, client retention, and the development of trusted customer relationships. You will support the management of a portfolio of strategic and core accounts, use client and commercial insights to identify opportunities, and help deliver a consistent, high-quality customer experience. Your work will contribute to team objectives by ensuring that client needs are understood, appropriate solutions are positioned clearly, and commercial activities are completed accurately and on time.
What’s in it for You:
Build your account-management capabilities by working with established financial-services clients and experienced commercial colleagues.
Develop a broad understanding of S&P Global Market Intelligence’s data, research, technology, and workflow solutions.
Gain exposure to strategic client conversations and collaborate with colleagues across sales, customer success, product, and other specialist teams.
Take ownership of defined commercial activities while receiving guidance, feedback, and opportunities to expand your responsibilities.
Contribute ideas that improve client engagement, commercial effectiveness, and the way the wider team works together.
Responsibilities:
Support the management and development of strategic and core client accounts, helping the team meet defined revenue, retention, and relationship objectives.
Build productive client relationships by listening actively, understanding different stakeholder perspectives, and clarifying customers’ business needs, priorities, and challenges.
Identify growth opportunities through account research, client engagement, usage insights, and collaboration with internal specialists; clearly communicate relevant solutions and their value to customers.
Coordinate renewals, proposals, client meetings, pipeline updates, and follow-up activities, prioritizing high-impact work and maintaining accurate and timely records in the relevant commercial systems.
Work collaboratively across functions and regions to resolve varied client issues, share relevant information, improve existing approaches, and deliver a consistent customer experience.
All employees are required to work from the office a minimum of 2 days per week.
What We’re Looking For:
Basic Required Qualifications:
An S&P Global employee at this level would typically have 3+ years of experience in account management or sales, preferably within the financial services industry.
Demonstrated experience supporting revenue growth, renewals, client retention, or account development by understanding customer needs and coordinating appropriate commercial solutions.
Professional fluency in French and English, with the ability to communicate clearly and confidently with clients and colleagues in both languages.
We require all candidates who reach the final stage of our interview process to attend at least one in-person interview, which is ordinarily at your nearest S&P Global office. This must be completed before we can proceed to an offer.
Additional Preferred Qualifications:
Knowledge of financial markets, financial data, research, analytics, or technology solutions used by financial-services professionals.
Strong relationship-building and collaboration skills, including the ability to listen to different perspectives, contribute to shared objectives, and work effectively with routine client and internal stakeholders.
A structured and accountable approach to managing…