About the Role:
Grade Level (for internal use):
15 The Role
The Head of Japan, Divisional Account Management will serve as a senior commercial leader for S&P Global Market Intelligence in Japan, responsible for driving client retention, net growth, strategic account engagement, and the overall performance of the divisional account management function. This role requires a commercially minded, market-facing leader who can build trusted relationships with senior clients, develop high-performing teams, and translate global business priorities into locally relevant execution for the Japanese market.
The successful candidate will combine strong enterprise commercial leadership with a deep understanding of Japan’s relationship-led business culture, consensus-based decision-making, regulatory environment, and long-term client partnership model. They will be expected to represent S&P Global with credibility across senior clients, industry, and internal stakeholder communities.
Core Responsibilities
Commercial growth and retention: Own the delivery of Japan account management performance, including retention, renewal execution, net growth, client expansion, and disciplined pipeline management.
Japan market strategy: Partner with regional and divisional leadership to define and execute a Japan commercial strategy that reflects local market dynamics, client priorities, regulatory developments, and growth opportunities.
· Senior client engagement: Build and deepen trusted relationships with C-suite executives, senior decision-makers, regulators, industry bodies, and strategic partners across Japan’s financial, corporate, and public-sector ecosystem.
· Team leadership and development: Lead, coach, and develop a high-performing account management team, fostering accountability, collaboration, inclusion, professional growth, and a strong client-first culture.
· Cross-divisional collaboration: Work closely with sales, product, marketing, customer success, commercial strategy, and business line stakeholders to deliver integrated client solutions and identify enterprise-wide growth opportunities.
· Client value and adoption: Ensure the team delivers measurable value to clients by improving product adoption, identifying evolving client needs, and positioning S&P Global as a strategic partner across the client lifecycle.
· Operational discipline: Drive consistent account planning, forecasting, renewal management, opportunity governance, and performance inspection to support predictable commercial outcomes.
· Culture and values: Represent and reinforce S&P Global’s values, maintaining the highest standards of integrity, professionalism, collaboration, and client service.
Core Skills and Requirements :
12+ years of commercial, account management, relationship management, sales, or client leadership experience in a relevant industry, ideally within financial information, data, analytics, technology, financial services, or capital markets.
7+ years of experience leading, coaching, and developing high-performing commercial teams, with a demonstrated ability to build talent, improve execution, and create a strong performance culture.
Proven track record of delivering revenue growth, managing complex renewals, expanding strategic accounts, and meeting or exceeding financial targets.
· Strong understanding of the Japanese business environment, including relationship development, senior stakeholder engagement, consensus-building, and enterprise buying dynamics.
· Experience engaging senior executives across financial institutions, corporates, government-related entities, regulators, or industry associations in Japan.
· Excellent communication, negotiation, and executive presence, with the ability to influence effectively across cultures, functions, and seniority levels.
· Strategic and analytical mindset, with the ability to translate market insights, client needs, and commercial data into clear…