About the Role:
Grade Level (for internal use):
11 About the Team
The Digital Experience Endpoint Management team sits within the Digital Solutions group and provides architecture and engineering services for S&P Global's global workforce across desktops, laptops, mobile devices, and productivity applications. We value technical excellence and collaborative problem-solving, with deep expertise in the Microsoft ecosystem and enterprise Windows management. Our mission is to raise workforce productivity through modern, secure, and automated device management.
About the Role
You will be a senior hands-on engineer and subject matter expert for Windows endpoint management, owning the design and delivery of Microsoft Intune-based solutions across the enterprise. You will act as the engineering escalation point for our outsource partner, drive key endpoint modernization initiatives, and help shape the future of workplace technology at S&P Global.
Primary Responsibilities
Administer Microsoft Intune, Windows device management, and Group Policy across enterprise environments
Design and implement Intune-based solutions for Windows workstations and mobile devices, ensuring performance, security compliance, and automated deployment
Provide engineering expertise for complex Windows management requests and Microsoft endpoint management projects
Re-package and deploy applications for Windows, macOS, and Linux using tools such as PSADT, AdminStudio, and PowerShell
Design, deploy, and maintain App Control for Business (WDAC) policies.
Secondary Responsibilities
Support macOS device management and cross-platform MDM solutions
Collaborate with outsource partners on endpoint management initiatives and infrastructure projects
Contribute to hardware standards, procurement processes, and enterprise workplace productivity technologies.
Broader Impact
Provide engineering support to our outsource partner — reactively for complex issues and proactively for projects
Ensure product engineering and lifecycle management processes are consistently followed
Maintain and enforce enterprise standards, goals, and compliance requirements
Act as SME on infrastructure projects and drive implementation of key enterprise initiatives
Partner with business IT teams and stakeholders to identify problems and opportunities addressable through technology
Influence future technology decisions and provide input on IT strategy, operations, and innovation.
Basic Required Qualifications
Bachelor's degree in Computer Science, Information Technology, or related field (preferred)
9+ years of experience in end-user computing with a focus on Windows environments
Hands-on experience administering Microsoft Intune and managing Windows devices at enterprise scale
Experience designing and deploying App Control for Business policies
Proficiency with Group Policy, Configuration Manager (SCCM), and automated Windows deployment
Deep experience with Windows hardware platforms including Dell, Lenovo, and Microsoft Surface
Knowledge of Microsoft Endpoint Manager, Entra ID (Azure AD), and Microsoft 365 device management
Familiarity with iOS and Android mobile device management through Intune
Strong PowerShell scripting and Windows automation skills
Strong troubleshooting and problem-solving abilities for Windows-specific issues
Excellent communication skills for working with end users and cross-functional teams
Ability to manage multiple projects and priorities in a fast-paced environment.
Additional Preferred Qualifications
Experience with Windows Autopilot and modern device provisioning workflows
Knowledge of Azure services such as Entra Connect, Conditional Access, and Identity Protection
Familiarity with virtualization technologies such as Hyper-V, VMware, or Azure Virtual Desktop
Experience with Windows security frameworks such as Microsoft Defender for Endpoint and compliance management tools
Prior experience as an SME on Microsoft infrastructure projects
Track record of driving enterprise…