JOB DESCRIPTION
JOB TITLE: Engineer, Quality (Manufacturing) FLSA STATUS: Exempt
REPORTS TO: Manager, Quality (Manufacturing)
SUMMARY
This is a technical position responsible for supporing product quality assurance functions. Key job functions include new product quality system & tool development, achievement of customer PPAP approval, providing world class support of product quality at external customers, providing support to internal production operations, administration of internal quality systems, and performing root cause problem solving activities in support of quality defect elimination.
RESPONSIBILITIES AND DUTIES
New Product Development
Performs Quality function assignments during product Design Input and Design Output process to ensure all aspects of product quality and quality tools are considered and optimized.
Develops, uses, and maintains Summit Polymers and APQP quality documents including but not limited to PFMEA, Process Flow/Control Plan, Quality Inspection Standards, First/Last Piece Instructions, Receiving Inspection Instructions, Dock Audit Instructions, Safe Launch Instructions, etc.
Ensures quality plans are in compliance to all related statutory and regulatory requirements.
Reviews, interprets, and communicates technical drawings and other technical information needed to assure the compliance of products or processes. (GD&T, DV / PV testing requirements, SC, CCs, KPI, etc.)
Utilizes Measurement Systems Analysis techniques to qualify gages, fixtures, and other metrology equipment as needed.
Utilizes statistical analysis to determine process normality and capability through the use of statistical analysis. (P values, PPK, CPK, etc…)
Supports Corporate Supplier Quality Engineering with development of supplier product, critical review/critique of drawings/tolerances, review/approve quality control plans, attending supplier run at rates as needed, and critical reviews and approval of supplier PPAPs.
Manages Appearance Approval Report (AAR) process including directing colorant, paint, film, and purchased component suppliers, developing internal color tolerance values, attending customer color harmony events, and proactively engaging customer color harmony through life of production.
Ensures compliance with all unique customer specific quality requirements throughout the product development cycle.
Assembles all PPAP information at pre-launch as well as for subsequent post launch changes and submits or presents to customer.
Accesses, updates, and maintains all customer web based applications utilized during product development.
Performs and oversees safe launch containment inspections and determines corrective actions for safe launch findings.
Supports all launch preparation activities including training of associates, internal development trials, customer run at rates, on-site customer builds, Launch Readiness Reviews, and Launch Effectiveness Reviews.
Provides proactive / prior to launch training and support to on-site quality liaisons at customer facilities for all new products.
Customer Product Quality Support
Develops and maintains positive working relationships with external customers.
Engages immediately in reaction to customer quality concerns, and escalates to Quality Manager and Manufacturing management.
Travels to customer locations as required to support containment, investigation, and presentation of corrective actions (or disputes) for customer quality concerns.
Breakdowns and reviews customer warranty data to apply corrective actions and proper responses up and including on-site review and investigation at the customer as needed.
Travels routinely to customer for proactive visits and customer build events.
Accesses, updates, and maintains all related customer web based applications and scorecards
Internal Product & Quality Systems Support.
Provides support for internal plant operations enabling the production of high quality, high value products for our customers.
Provides functional and…