Who is Spring Fertility?
We are a passionate, dedicated team of leading physicians and scientists who have trained at some of the world’s top research hospitals and fertility centers. Together, we are building the fastest-growing fertility group in the country, grounded in clinical excellence and innovation. We deliver deeply patient-centric, individualized, and compassionate care, recognizing that every journey is unique. Our mission is to partner with patients to help them achieve their goals, whatever those may be. We believe everyone deserves the opportunity to build a family if they choose, and our team is committed to guiding and supporting patients every step of the way.
Why should you join our team?
We are a mission-driven organization seeking motivated, high-performing professionals who are eager to innovate and make an impact. As we build a first-class fertility practice, we balance excellence with a culture that values collaboration, positivity, and enjoyment in the work we do. We are growing rapidly and are deeply committed to the professional and personal development of our team. Guided by optimism, compassion, and teamwork, we are united by a shared dedication to putting patients first.
Role Summary
Spring's Financial Counselors assists patients with treatment estimates and collaborates with external parties to ensure their financial coverage. Working independently, the Financial Counselor will explain financial information, determine insurance coverage, and educate the patients on their financial options.
Some day-to-day responsibilities include :
Furnishing patients and healthcare providers with estimates related to upcoming treatment
Collecting estimated liabilities from patients and applying payments to patient accounts
Acquire knowledge of patient’s insurance coverage and benefit limits and communicate it to the patients to make them aware of their financial responsibilities
Communicate to internal staff in a clear and concise manner the financial status of the patient by analyzing and reviewing the patient’s accounts receivables and trying to resolve any issues related to it
Initiating prior authorization requests per insurance carrier requirements
Ensure reimbursement is obtained for medical services provided for non-insured and under-insurance patients
Identify and work to minimize potential financial risk of patient accounts through working daily time of service reports
Act as a resource representative when questions arise regarding registration errors, proper insurance documentation and accounting correction
Education and Skills
A Bachelor’s degree
2 + years of experience in fertility or healthcare
Proficient knowledge of medical terminology and billing practices
Proficiency in MS Office required
Experience with electronic medical records
Exceptional communication and organizational skills
Ability to simplify complex concepts to patients
Flexible availability which may include working some weekends and holidays
Employment Type
This is a full-time (40 hours a week/8 hours per day) exempt onsite position.
Compensation
The base salary range for this role is $67,000 - $72,000 annually. Salary is based on several factors including job related knowledge and skill set, depth of experience, certifications and/or degrees.
Benefits
Investing in You Today and Tomorrow
Supporting your well-being
Competitive medical, dental, and vision plans
Paid time off to recharge and enjoy personal time
Access to BetterHelp therapy sessions for mental and emotional wellness
Commuter benefits and discounted rates on home, auto, and pet insurance
Investing in your future
401(k) with up to a 4% company match
Comprehensive fertility and parental leave benefits
Career development opportunities in a fast-growing organization
Employer-paid life and disability insurance
*Temporary and contract roles may not be eligible for all benefits listed above
Don’t have it all? We still welcome you to apply!
At Spring Fertility, we believe that…