Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership
Typical Work Schedule: Monday–Friday | 8:00 AM–5:00 PM
Supporting Smooth and Efficient Office Operations
If you enjoy hands-on work, staying organized, and supporting the day-to-day needs of a professional office environment, this role is for you. As a Client Services Associate , you'll help maintain office and canteen supplies, support mailroom and shipping operations, and assist with general office activities to ensure a smooth and efficient workplace.
This role is ideal for someone dependable, adaptable, and eager to learn new office skills while working collaboratively with different departments and onsite personnel.
Why This Role Matters
Your work helps keep the office organized, well-stocked, and operating efficiently. From managing supplies and processing shipments to assisting with office setups, you'll play an important role in supporting employees and maintaining a productive workplace.
What You'll Do
Office & Inventory Management
Monitor, restock, and maintain inventory of office and canteen supplies.
Assist with tracking inventory levels and maintaining accurate supply records.
Identify supply needs and coordinate replenishment or ordering as needed.
Keep supply storage areas organized and accessible.
Mailroom & Shipping Operations
Receive, sort, and distribute incoming mail and packages.
Process outgoing shipments using FedEx and other shipping carriers.
Assist with large mailings, shipments, and other mailroom activities.
Maintain organized records of shipments and deliveries.
Office & Facilities Support
Assist with organizing office events, meeting room setups, and other workplace activities.
Help maintain organized office, pantry, kitchen, and common areas.
Move and organize office supplies, boxes, and materials as needed.
Collaborate with the onsite team to support daily office operations.
Client Service & Cross-Functional Support
Provide responsive and professional support to employees and internal teams.
Work collaboratively with different departments and personnel.
Adapt to changing priorities while ensuring daily tasks and deadlines are completed.
Take initiative and assist with additional operational responsibilities as needed.
Participate in cross-training opportunities and develop new office-related skills.
What You Bring
Strong attention to detail and organizational skills.
Ability to manage multiple tasks while maintaining accuracy and productivity.
Basic computer proficiency, including Microsoft Excel and Word.
Good recordkeeping, note-taking, and documentation skills.
Willingness to learn new processes, including spreadsheet creation and document preparation.
Ability to work independently while contributing to a collaborative team.
Positive attitude, dependability, and willingness to take initiative.
Basic knowledge of shipping processes, particularly FedEx, is a plus.
Qualifications
High School Diploma or equivalent preferred.
Previous experience in office support, inventory management, mailroom operations, or shipping and receiving is a plus.
Ability to learn office procedures, inventory systems, and shipping processes.
Must meet the minimum age requirement of 21 years.
Must follow all applicable onsite policies and procedures, including those related to the handling of alcohol. Alcohol is handled onsite but is not consumed by staff.
Physical Requirements
Ability to lift and move boxes and packages weighing up to 40 lbs. safely.
Ability to stand, walk, bend, and perform hands-on tasks throughout the workday.
Ability to organize, transport, and replenish office and canteen supplies.
Comfortable performing repetitive physical and administrative tasks as required.
Work Environment
Office-based position with a focus on hands-on operational support.
Comfortable interacting with all levels of management and support staff.
Ability to juggle multiple responsibilities and shifting priorities while completing daily…