Job Overview:
The Field Support Specialist provides office and mailroom support across different client sites as needed. This is a flexible, on-call role covering tasks such as reception, mail handling, facilities support, and copy/print services. The position requires adaptability, mobility, and strong customer service skills.
Key Responsibilities:
Deliver excellent customer service to employees and visitors
Handle incoming/outgoing calls and greet visitors
Receive, sort, and distribute mail and packages
Manage shipping and receiving tasks
Assist with office supplies, facilities requests, and basic troubleshooting
Support copy/print services and office equipment
Help with office moves and meeting room setup
Provide reception or front desk coverage as needed
Build positive relationships with clients and teams
Take initiative and assist with additional tasks during downtime
Skills & Competencies:
Strong communication and customer service skills
Good organizational and multitasking abilities
Basic knowledge of MS Office and office equipment
Ability to work independently and follow instructions
Flexible and adaptable to changing tasks and locations
Qualifications:
High school diploma or equivalent
At least 6 months of work experience preferred
Strong time management and problem-solving skills
Willingness to learn and maintain professionalism
Physical Requirements:
Ability to lift up to 40–60 lbs
Comfortable standing, walking, bending, and lifting for extended periods
Able to operate office equipment
Travel Requirement:
Daily travel between client sites; ideal for those who prefer a mobile work environment
Note:
Responsibilities may change based on business needs
Compensation:
The expected compensation is an estimate, and the final offer will depend on skills, experience, location, and other job-related factors.
Vacancy Status:
This posting is for an existing vacancy.
Pay Range
$20 — $21 USD
WHAT WE OFFER
Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities.
Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do.
We Recognize Talent: We offer a variety of recognition programs for all levels of employees.
Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account. PTO allows employees to take approved time off for any reason.
Bonuses: Are available for employee and client referrals for current employees.
Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, and Entertainment Discounts.
Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.
About SPS
SPS is a global workplace solutions and business transformation company operating in more than 20 countries . Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings.
Our clients include leading organizations across banking, insurance, legal, higher education, professional services, and many Fortune 500 companies.
At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and…