#seasonal #temporary #hotopening
Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership
Schedule: 25 hours/week | Shifts between 7:30AM–3:30PM or 3:00PM–11:00PM/12:00AM Business Hours: Monday–Sunday, 7:00AM–12:00AM
Behind Every Great Store Is a Great Team
Top of the Rock at Rockefeller Center is one of New York City’s most celebrated attractions, offering panoramic skyline views and a refined, world-class guest experience.
To support peak season operations, we’re seeking detail-oriented, dependable Support/Stock Associates who thrive behind the scenes and help ensure operational excellence. As a Support/Stock Associate, you play a critical role in keeping our retail spaces and pop-ups organized, fully stocked, and visually aligned with brand standards. Your work directly supports sales performance and the seamless guest experience that defines Top of the Rock.
This seasonal role provides valuable operational experience, with potential consideration for future opportunities based on performance and business needs.
Why This Role Matters
Every memorable guest experience begins with a well-prepared store. As a Support/Stock Associate, you ensure the right products are available at the right time, presented beautifully, and accurately tracked. Your work behind the scenes directly supports revenue, operational efficiency, and the overall guest experience, making you an essential part of one of New York City’s most iconic attractions.
What You’ll Do
Receive, unload, and process incoming shipments
Organize and store merchandise accurately
Replenish sales floor and popup inventory
Execute visual merchandising and product placement plans
Track inventory levels and conduct periodic audits
Maintain a clean, safe, and orderly stockroom
Follow company policies and safety standards
Assist leadership with operational projects as needed
What You Bring
Strong organizational skills and accuracy in inventory handling
Ability to work independently in a fast-paced environment
Team-oriented mindset with clear communication skills
Comfort using inventory or retail systems
Prior stockroom or retail experience preferred
Qualifications
High School Diploma or equivalent required
1–2+ years of related experience preferred
Flexible availability, including weekends and holidays
Professional attitude and reliability
Physical Requirements
Ability to lift and move merchandise up to 60 lbs.
Ability to stand and move for extended periods
Ability to operate inventory systems and equipment as needed
Compensation:
The expected compensation is an estimate, and the final offer will depend on skills, experience, location, and other job-related factors.
Vacancy Status:
This posting is for an existing vacancy.
Pay Range
$18 — $18 USD
WHAT WE OFFER
Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities.
Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do.
We Recognize Talent: We offer a variety of recognition programs for all levels of employees.
Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account. PTO allows employees to take approved time off for any reason.
Bonuses: Are available for employee and client referrals for current employees.
Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, and Entertainment Discounts.
Note: Please inquire with the Human Resources team for benefit offerings per role…