Lead a Studio. Grow a Business. Build an exceptional team.
Squeeze Massage, is looking for an experienced Studio General Manager to lead our San Antonio location. This is a hands-on leadership role for someone who enjoys coaching teams, driving membership and sales growth, and creating an exceptional guest experience.
Salary: $70,000-$85,000 + bonus potential
Schedule: Full-time; Wednesday- Sunday availability required
Benefits: Medical, dental, vision, paid sick leave and vacation
We're seeking a Studio General Manager who is passionate about leading people, driving business growth, and delivering exceptional guest experiences. This is more than a management position—it's an opportunity to lead a thriving studio, develop a high-performing team, increase membership and retail sales, and create an environment where both guests and employees love coming every day.
If you're an experienced leader who enjoys coaching teams, achieving business goals, and making a meaningful impact, we'd love to meet you.
Job Summary
Squeeze is seeking an energetic and dynamic General Manager to lead our studio operations with enthusiasm and strategic vision. In this pivotal role, you will oversee daily shop activities, drive sales growth, and ensure exceptional customer service. Your leadership will inspire teams, optimize operational efficiency, and foster a positive studio environment. The ideal candidate is a motivated leader with strong management skills, a passion for retail, and the ability to adapt quickly in a fast-paced setting. This full-time position offers an exciting opportunity to shape the success of our shop while delivering outstanding experiences to our customers.
Responsibilities
Lead day-to-day studio operations and team performance
Drive membership, retail and overall studio revenue
Recruit, onboard, coach and retain a high-performing team
Deliver an exceptional guest experience
Build schedules and ensure appropriate staffing
Manage payroll/timekeeping, inventory and operational controls
Partner on local marketing and community relationships
Address team and guest concerns promptly and professionally
About You
You are an experienced, business-savvy and people-oriented General Manager with 3+ years working in high-volume retail service businesses.
You prioritize over-the-top, first-class guest service as well as driving a bottom line.
You create a motivational environment where your team is passionate about delivering an amazing guest experience, each and every time.
Words that describe your management style include: entrepreneurial, analytical, coach, empathetic.
You have a hospitality orientation, are gracious and patient, and warm in nature with strong communication skills.
Beyond ensuring an amazing experience, you are eager to join a guest-first brand dedicated to transforming the massage experience for our guests, as well as for you and your future.
You are passionate about all things health and wellness and wholeheartedly believe in the benefits of massage for a balanced lifestyle.
You can’t help but grow and are constantly striving to be your best self, and you’re excited to leap into a rewarding adventure..
Experience
3+ years of leadership experience in a fast-paced hospitality, wellness, fitness, retail, spa, or service business preferred.
Proven track record in building consistent, recurring retail business, and delivering an exceptional guest experience
Experienced in operating a fast-paced, high-volume environment
Experience leading and developing a sizable front-line team.
Advanced expertise in recruiting, onboarding, and developing a team
Inventory management and scheduling expertise
Must be available to work Wednesday-Sunday weekly
Proven track record in building consistent, recurring retail business, and delivering an exceptional guest experience
The Perks
$70,000–$80,000 base salary
Bonus potential
Medical, dental and vision benefits
Paid sick leave
Two weeks paid vacation
401(k) retirement savings…