Retail– Photo Focus Associate
Position Overview:
The Photo Focus Associate helps create the moments guests take home, and it starts with making the first move: greeting guests, sparking the conversation, and bringing the energy. As the face of the photo experience at the unit, this seasonal, frontline retail team member captures great photos, uses SSA's photo software to deliver them, and turns a quick snapshot into a memory guests want to keep. They are inviting, efficient, playful, and confident behind the camera, and careful with the equipment (and payments, where applicable) that make it all work. When the Photos Program is not active due to attendance or weather, the Photo Focus Associate supports Retail Associate duties on the sales floor. Working under the direction of unit retail leadership, they bring the 452 Hospitality mission to life by creating special moments that leave a lasting, positive impact on guests, partners, and team members.
Responsibilities:
Guest Engagement & Photo Capture
The Photo Focus Associate is the face of the photo experience at the unit. They make the first move, bring the fun, and make every guest feel welcome.
Greet guests, start the conversation, and invite them to jump in — no pressure, all energy — at photo locations and special events.
Pose, direct, and photograph individuals, families, and groups so every guest looks and feels their best.
Adapt to changing lighting, weather, crowd levels, and backdrops, including evening and event settings.
Keep the photo line moving and the experience positive for guests of all ages and abilities.
Photo Sales & Software Operation
The Photo Focus Associate uses SSA photo technology to capture, preview, and deliver photos, and supports accurate, secure sales where onsite sales apply.
Operate photo software and hardware (cameras, tablets, printers, flash, and related equipment, where applicable) to capture, preview, and deliver photos.
Share photo options, packages, and digital delivery with guests clearly and honestly.
Process payments accurately and securely where onsite sales apply, following SSA cash-handling and payment-card procedures.
Troubleshoot basic issues and escalate to unit retail leadership or software support when needed.
Setup, Presentation & Equipment Care
The Photo Focus Associate keeps the photo experience ready, safe, and on-brand from the first guest to the last.
Set up and break down photo stations, backdrops, and props (where applicable), keeping the area clean, safe, and on-brand.
Inspect, charge, clean, and secure equipment each shift, and report damage or loss immediately.
Follow venue brand standards for logos, backdrops, and signage — and keep it fun.
Teamwork, Safety & Compliance
The Photo Focus Associate follows established training, procedures, and venue rules, and works as part of the unit team to keep guests, equipment, and information protected.
Complete required training, including photo program onboarding and equipment training, before working independently.
Follow safety, guest privacy, and photography-of-minors guidelines, along with venue-specific rules.
Record all time worked accurately and take meal and rest periods as provided by SSA policy and applicable state and local law.
Share shift notes, guest feedback, and ideas with unit retail leadership, and support teammates across SSA Operations as needed.
Support other duties as assigned within the scope of the role.
Retail Support
When the Photos Program is not active (due to attendance or weather), the Photo Focus Associate shifts to Retail Associate duties, following the Retail Associate job description and bringing the same energy and guest focus to both.
Greet and help guests on the sales floor quickly, taking the initiative to meet their needs.
Merchandise product to support sales, using suggestive selling and promotional items.
Check and stock supplies at the counter, floor displays, floor stands, and cabinets neatly, accurately, and on time.
Let retail…