JOB PURPOSE
Lead and build the factory quality function to ensure product, process and system quality across wire-harness manufacturing operations. The role owns the development and effectiveness of the Quality Management System, drives prevention and resolution of quality issues, establishes robust inspection and process-control practices, and provides technical quality leadership across Production, Engineering, Supply Chain and other functions. During the current organizational build-up stage, the role may also oversee or coordinate selected environment, health & safety, calibration and compliance activities until the structure develops further.
KEY RESPONSIBILITIES
• Build, implement, maintain and continuously improve the factory Quality Management System and ensure effective deployment across departments.
• Participate with senior management in setting quality objectives, policies, priorities and improvement plans, and provide clear quality performance reporting.
• Lead product and process quality across incoming inspection, in-process inspection, final inspection, testing and release of finished products.
• Establish and maintain appropriate quality controls for wire-harness operations, including cutting, stripping, crimping, assembly, soldering where applicable, connectorization, continuity/electrical testing, marking and final workmanship acceptance.
• Define inspection standards, acceptance criteria, sampling/inspection frequencies and control points according to customer, product, process and applicable standard requirements.
• Lead root-cause analysis and corrective/preventive action for nonconformities, internal defects, customer complaints, repeated failures and significant process deviations; verify effectiveness of actions.
• Develop and control PFMEA, Control Plans and relevant process-quality documentation; apply SPC, MSA and process capability techniques where relevant.
• Support APQP/PPAP or equivalent customer/product approval requirements where applicable, and ensure quality readiness for new products, changes and launches.
• Lead internal quality audits and process audits; prepare audit plans, follow findings to closure and report significant risks and recurring issues to management.
• Coordinate external certification, surveillance and customer audits; address findings and protect continuity of required certifications.
• Manage customer-quality requirements, complaints, technical quality communication and agreed urgent quality actions; ensure confidentiality of customer and company information.
• Oversee supplier-quality performance and incoming material quality; participate in supplier evaluation, escalation and corrective-action follow-up when quality issues arise.
• Ensure calibration and verification systems for measuring and testing equipment are established, maintained and traceable.
• Ensure identification, traceability, segregation and control of nonconforming product and appropriate storage/handling quality requirements.
• Monitor quality KPIs and trends, analyze performance data, identify systemic risks and lead continuous-improvement initiatives based on evidence.
• Prepare and support Management Review meetings and follow up resulting decisions, actions and improvement commitments.
• Lead, coach and develop the Quality team; define responsibilities, competency requirements, training needs and performance expectations.
• Provide technical quality guidance to Production and other departments while maintaining independent quality judgment and evidence-based decision making.
• During the current organization-building stage, oversee or coordinate applicable environmental, occupational health & safety and related compliance requirements, with clear interfaces and escalation to management.
• Keep applicable quality, environmental and compliance requirements current and support the factory in meeting customer, regulatory and certification obligations.
KEY PERFORMANCE INDICATORS (KPIs)
• Customer…