SS&C is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster, and securely. Founded in 1986, SS&C is headquartered in Windsor, Connecticut, and has offices worldwide. More than 23,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
Job Description
About the job
SS&C is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster and securely. Founded in 1986, SS&C is headquartered in Windsor, Connecticut, and has offices worldwide. More than 23,000 financial services and healthcare organizations, from the world’s largest companies to small and mid-market firms, rely on SS&C for expertise, scale and technology.
Job Description
SS&C Global Investor Distribution Solutions (GIDS).
SS&C GIDS provides information processing and computer software services and products. The Company’s operating segments include financial markets, customer management, professional services, and output solutions. SS&C GIDS serves the alternative investments, asset and wealth management, banking and lending, insurance, and real estate industries.
SS&C is a leading provider of award-winning software and business process services for the global financial services industry.
Why You Will Love It Here:
Flexibility: Hybrid Work Model
Your Future: Income Protection Insurance & Salary Continuance
Work/Life Balance: Generous Bereavement & Compassionate leave.
Your Wellbeing: Private Health Insurance discount, Primary & Secondary Paid Parental leave, Death & TPD Insurance.
Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity.
Training: Hands-On, Team-Customized, including SS&C University
Extra Perks: Discounts on fitness clubs, travel and more!
What You Will Get To Do;
The role holder will be responsible for collecting and processing complex data, exercising due diligence as well as reviewing and implementing strict data quality processes.
At this level you will be required to demonstrate a comprehensive knowledge of relevant work processes alongside a broad understanding of related and interfacing activities to provide effective management of Transfer Agency.
This role is an SME or has Led and People Management responsibilities with a also focus on strategy, change management, resource planning and development (incl. people / team management), client relationship management and risk reduction.
You will be working within the Dealing Platform department and directly reporting to the Line Manager, AVP level of the FSU Settlement & Reconciliation department.
You will have a reporting line guiding the team during their day-to-day activity, establishing effective collaborative relations with clients, peers and superiors.
You will be accurately delivering high quality service both internally and externally by incorporating experience and industry knowledge in the daily workflow.
Your Responsibilities
Assume responsibility for the efficient day to day running of the group acting as a source of technical expertise
Exercise operational oversight within the department and make operational decisions, also driving procedural changes to improve performance of related business areas (as and when needed with the guidance of your AVP)
Handle and resolve complex or unusual operational and managerial problems
Ensure that procedures, policies and processes are consistent to so that a high-quality service is delivered to the customer
Ensure benchmark KPI’s are achieved and exceeded where possible and tracked intra month
Contribute to the development of the organization in terms of financial planning, business strategy, service offerings and policies
Ensure compliance with regulatory requirements
Promote risk awareness, assessment and…