SS&C is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster, and securely. Founded in 1986, SS&C is headquartered in Windsor, Connecticut, and has offices worldwide. More than 23,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
Job Description
Intelligent Automation & AI Business Analyst
Locations: Basildon | Hybrid
Get To Know Us:
SS&C is leading the way. We continue to look for today's and tomorrow's brightest talent, those that embody a spirit to improve not only their lives, but those around them. From college students to seasoned and experienced professionals, we encourage you to apply. SS&C prides itself on hiring diverse, honest, dynamic individuals, who value collaboration, accountability, and innovation to name a few.
Why You Will Love It Here!
Flexibility: Hybrid Work Model
Your Future: Professional Development Reimbursement including access to SS&C University
Work/Life Balance: Competitive holiday scheme
Your Wellbeing: Competitive benefits designed to support the wellbeing of our staff
Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
Training: Hands-On, Team-Customised throughout your career
What You Will Get To Do:
Opportunity Identification & Process Analysis
Identify automation, AI and process optimisation opportunities across business operations.
Conduct detailed process analysis to understand current-state workflows, pain points, risks and inefficiencies.
Facilitate workshops, discovery sessions and stakeholder interviews.
Quantify benefits, costs, risks and implementation considerations.
Build compelling business cases and recommendations for automation investment.
Maintain and prioritise automation opportunity pipelines.
Solution Design
Design end-to-end intelligent automation solutions combining traditional automation and AI capabilities.
Produce high-quality documentation including: Process Design Documents (PDDs)
User Stories
Process Maps
Functional Requirements
Acceptance Criteria
Solution Recommendations
Define future-state operating models and process improvements.
Assess where automation is appropriate and where alternative solutions should be recommended.
Intelligent Automation & AI
Identify opportunities to leverage: Agentic AI
Large Language Models (LLMs)
Intelligent Document Processing
OCR and data extraction technologies
Workflow orchestration
Process Mining
Robotic Process Automation
Conversational AI
Work alongside development teams to ensure solutions are designed for scalability, resilience and compliance.
Support AI governance and responsible AI implementation practices.
Evaluate emerging technologies and industry trends, recommending practical applications within the business.
Delivery Support
Collaborate with developers and technical teams throughout design, build and implementation phases.
Validate delivered solutions against agreed requirements.
Support testing activities, including UAT planning and execution.
Assist with production deployments and post-implementation reviews.
Ensure solutions achieve agreed business outcomes and benefits.
Stakeholder Management
Develop strong relationships with business stakeholders across SS&C and client organisations.
Act as a trusted advisor on automation and AI opportunities.
Communicate effectively with both technical and non-technical audiences.
Present recommendations, designs and business cases to senior stakeholders.
Provide regular updates on project progression, risks and dependencies.
What You Will Bring:
Essential Skills & Experience
Analysis & Consulting
Proven experience as a Business Analyst, Process Analyst, Intelligent Automation Analyst or similar role.
Strong business analysis and requirements gathering expertise.
Experience facilitating workshops and stakeholder…