SS&C is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster, and securely. Founded in 1986, SS&C is headquartered in Windsor, Connecticut, and has offices worldwide. More than 23,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
Job Description
Get To Know Us:
SS&C Technologies is the world’s largest independent hedge fund and private equity administrator, as well as the largest mutual fund transfer agency. SS&C’s unique business model combines end-to-end expertise across financial services operations with proprietary software and solutions to service even the most demanding customers in the financial services and healthcare industries.
Why You Will Love It Here!
Flexibility: Hybrid Work Model and Business Casual Dress Code, including jeans, Centralised location – 2-minute walk from Raffles Place MRT
Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
Your Wellbeing: Medical, Dental, Employee Assistance Program, Parental Leave and Well-Stocked Pantry
Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
Training: Hands-On, Team-Customized, including SS&C University
Education: Paid further education opportunities for employees who are eligible
Extra Perks: Bonus Scheme, SS&C Stock(s) Allocation for employees who are eligible
What You Will Get To Do:
The Manager, Loans Operations is responsible for overseeing the end-to-end servicing and administration of syndicated and bilateral loan products, ensuring operational excellence across all activities. This role plays a critical part in delivering accurate, timely, and controlled loan operations while maintaining compliance with regulatory requirements and internal policies. The position focuses on enhancing client service, strengthening risk and control frameworks, driving process improvement initiatives, and leveraging automation and technology to increase efficiency, scalability, and service quality within a dynamic financial services environment.
Execute end-to-end loan operations across the transaction lifecycle, including trade capture, settlements, funding, rollovers, interest processing, and reconciliations.
Ensure all transactions are processed accurately, efficiently, and within established service level agreements (SLAs) and operational standards.
Monitor daily operational activities, proactively identifying and resolving exceptions, bottlenecks, and processing discrepancies.
Manage client onboarding and account transition activities, ensuring seamless integration into operational processes, systems, and control frameworks.
Maintain a strong operational control environment through oversight of data integrity, transaction processing, cash and position reconciliations, and accrual management.
Support internal and external audits and contribute to the continuous enhancement of governance, risk, and compliance frameworks.
Identify, assess, escalate, and mitigate operational risks, ensuring adherence to regulatory obligations and internal policies.
Serve as a primary point of contact for internal stakeholders and external counterparties, managing queries, exceptions, and escalations through to resolution.
Partner closely with Front Office, Middle Office, Compliance, Finance, Technology, and other business functions to support operational delivery and business objectives.
Drive operational excellence by identifying, recommending, and implementing process improvements, automation opportunities, and system enhancements.
Support the testing, implementation, and deployment of new systems, workflow tools, and technology-driven initiatives.
Review and optimise operational processes to improve efficiency, scalability, accuracy, risk management, and overall client experience.
Maintain comprehensive…